The Service Manager reports to the District/Market Manager and is an exempt leadership role dedicated to delivering exceptional customer experiences.
They inspire and develop a high-performing team by recruiting, training, certifying, and scheduling staff, ensuring safety, and fostering a positive work environment aligned with company culture.
The role involves maintaining facility and equipment condition, ensuring compliance with safety, ethical, and regulatory standards, and managing daily operations, including work order dispatching and communication.
Qualifications include strong leadership, communication, organizational skills, automotive industry knowledge, and ASE certifications.
Physical demands involve standing, walking, reaching, and lifting, with a focus on safety and proper equipment use. The position requires a flexible schedule, typically 50 hours per week, within an indoor service environment with variable conditions.