Service Manager

White Knight Pest Control

Birmingham, AL

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Compensation and Benefits, Corporate Policies, Customer Satisfaction, Driver's License, Equipment Maintenance/Repair, Insurance, Leadership, Maintain Compliance, Onboarding, Organizational Skills, Pest Control, Presentation/Verbal Skills, Problem Solving Skills, Product Management, Quality Management, Sales Commission, Team Building, Writing Skills
LOCATION
Birmingham, AL
POSTED
3 days ago
Service Manager Job Description
White Knight Pest Control is seeking a motivated and dependable Service Manager to lead and support our technician team. If you're an experienced pest control professional ready to step into a leadership role, this is your chance to make a meaningful impact!
About the Role
As a Service Manager, you will serve as the day-to-day support leader for your branch's technician team. You'll work closely with the Branch Manager to ensure quality service, technician development, and customer satisfaction. This role includes running a route 3-4 days per week.
Minimum Qualifications
  • Valid Pest Control License with at least 1 year of experience (any state).
  • Valid Driver's License held for at least 4 years.
  • Clean driving record: no more than 2 tickets and 1 or fewer at-fault accidents in the past 3 years.
  • At least 21 years of age (insurance requirement).
  • Ability to pass pre-employment and random drug testing, including for THC/CBD, regardless of legality or prescription.
Key Responsibilities
  • Open the office and support technicians each morning.
  • Report and coordinate vehicle and equipment maintenance.
  • Distribute and manage product (chemical) inventory.
  • Facilitate weekly training sessions and ride-along field training.
  • Motivate and lead technicians to deliver top-tier service.
  • Ensure compliance with company policies and service standards.
  • Assist in hiring, onboarding, and developing new team members.
  • Promote a positive, professional work environment.
Key Attributes
  • Strong leadership and problem-solving abilities.
  • In-depth knowledge of pest control techniques and standards.
  • High level of professionalism and accountability.
  • Excellent verbal and written communication skills.
  • Well-organized, punctual, and leads by example.
Compensation & Benefits
  • Monthly commission plus bonuses, sales commissions, and tips.
  • Company truck and fuel card provided.
  • 401(k) plan with company match.
  • Health, dental, and vision insurance.
  • $50,000 life insurance fully paid by the company.
  • Paid time off and paid training.
Job Type
Full-time
Schedule: Monday-Friday, 8-hour shifts with rotating weekends.
Experience & Certifications
  • 1+ year of pest control experience (required).
  • Valid Pesticide Applicator License (required).
  • Valid Driver's License (required).
Work Location
Field-based - You will be working on the road.

If you're ready for a rewarding career in a stable industry with growth potential, we'd love to hear from you. Apply today!

About the Company

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White Knight Pest Control