Highlights
Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Numbers & Facts
| Location | Richmond, VA |
| Industry | Automotive Sales and Repair Services |
| Company Size | 1,000 to 1,499 employees |
| Website | http://tirediscounters.com/careers |
Description
Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
- Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
- Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
- Serves as a liaison providing clear communication between the shop, counter staff and customers.
- Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
- Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
About Company
About Us:
Tire Discounters, headquartered in Cincinnati, Ohio, is a Midwest based family owned and operated company. Started in 1976, the company has grown to over 100 stores and still growing. Tire Discounters stores are in many major cities throughout Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama. Our company was rated the 8th largest independent tire retailer in the United States. Voted as #1 Tire Store in Cincinnati for 9 years running and the #1 Auto Repair Retailer in Cincinnati for the past two years.