Service Manager - 1967

DXP Enterprises

Cincinnati, OH

JOB DETAILS
SKILLS
Corporate Policies, Customer Service Management, Driver's License, Lift/Move 50 Pounds, Maintenance Services, Organizational Skills, People Management, Proposal Writing, Pumps, Revenue Growth, Safety/Work Safety, Sales, Staff Requirements, Standards Development, Technical Support, Willing to Travel
LOCATION
Cincinnati, OH
POSTED
Today

Service Manager

Responsibilities of the Service Manager include but are not limited to:

  • Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
  • Continually improves and develops standards for the Service Department
  • Administers safety, technical, and process training as required for department
  • Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
  • Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements
  • Works with Sales Professionals to prepare technical proposals and support customer needs
  • Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
  • Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals

Qualifications of the Service Manager include but are not limited to:

  • Extensive (7-10 years minimum) experience in pump and/or other rotating equipment
  • Employee management experience
  • Ability to motivate team and accomplish goals

Additional Information:

  • Physical Demand: Must be able to lift up to 50lbs unassisted
  • Working Conditions: Shop Environment
  • Training/Certifications: N/A
  • Shift Time/Overtime: Must be able to work overtime as necessary
  • Travel: Travel to client sites. Must have clear driving record according to company guidelines
  • Education: High School Diploma required

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

About the Company

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DXP Enterprises