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Service Maintenance Sales Manager

MacDonald-Miller Facility Solutions, LLC

Seattle, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Airport Security, Alternative Energy, Automation Systems, Building Renovation, Business Services, Coaching, Commercial Construction, Compensation and Benefits, Construction, Construction Engineering, Control Systems, Corrective Action, Cross-Functional, Customer Relations, Develop and Maintain Customers, Diversity, Driver's License, Emergency Response, Employee Assistance Plan, Energy Efficiency, Exceeded Sales Goal, Fast Food, Government, Industry/Trade Analysis, Leadership, Life Insurance, Maintenance - HVAC, Maintenance Services, Onboarding, Partner Sales, Performance Analysis, Performance Management, Performance Metrics, Preventative Maintenance, Problem Solving Skills, Property Maintenance, Public/Media/Press/Analyst Relations, RMON, Regional Sales, Retrofit, Revenue Forecasting, Revenue Growth, Safety/Work Safety, Sales, Sales Management, Sales Pipeline, Sales Strategy, Sales Training, Service Delivery, Systems Administration/Management, Talent Management, Team Lead/Manager, Team Player, Willing to Travel
LOCATION
Seattle, WA
POSTED
30+ days ago
At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

New construction - Engineering, fabrication and install of mechanical systems for new projects following lean construction practices
Special projects - Retrofits and mechanical repairs for existing buildings for new efficiencies
Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
Building performance - Control systems, fault detection, energy services and remote monitoring
Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients

People love to work at MacDonald-Miller, and it's because we all share the same Core Culture Values:

Collaboration - Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
Dedication - We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
Safety - Everyone deserves a safe workplace. Safety is more than hardhats and boots, it's an attitude and the environment we create. Every day, everyone goes home to their families.
Community - We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
Innovation - We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
Fun! - Take the work seriously, but never taking ourselves too seriously. It's possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Service Maintenance Sales Manager: This is where you come in.
We are seeking a Service Maintenance Sales Manager to lead and grow maintenance service sales across a designated region. This role oversees a small team of Service Sales Account Executives, driving new business, expanding service agreements, and cultivating long-term customer relationships.

The Service Sales Manager is responsible for hiring, onboarding, training, and developing sales talent, ensuring both individual and team sales targets are consistently met. This leader collaborates closely with Service Operations, Building Services leadership, and executive stakeholders to execute strategic sales initiatives and deliver best-in-class service solutions.

This position is pivotal in driving revenue growth, fostering a high-performing sales culture, and exemplifying MacDonald-Miller's core values through daily leadership.
Top Deliverables in the First Year to be a Hero:
1. Build and Lead a High-Performing Sales Team

Hire, onboard, coach, and develop Service Sales Account Executives to consistently hit and exceed individual and team targets.
Foster a culture of accountability, collaboration, and alignment with MacDonald-Miller's core values.

2. Achieve and Exceed Regional Service Sales Revenue Goals

Own the region's service sales targets and drive disciplined pipeline management, forecasting, and revenue growth through new and expanded service agreements.

3. Drive Quota Management and Performance Accountability

Set clear individual quotas, monitor performance metrics, and implement corrective actions or development plans as needed to ensure fair and transparent performance management.

4. Develop Sales Talent and Expertise

Continuously coach and develop the team in product knowledge, sales techniques, customer engagement, and industry trends to strengthen professional growth and long-term readiness.

5. Foster Cross-Functional Leadership and Market Impact

Collaborate with Operations, Building Services, and executive leadership to align strategy, execute growth initiatives, and strengthen internal and external relationships, enhancing MacDonald-Miller's reputation and customer trust.

Your Background: Who Thrives in This Role
We're looking for someone with the right mix of experience, skills, and mindset to excel as a Service Maintenance Sales Manager. Ideal candidates will bring a combination of:

Education & Experience:

High School Diploma or Equivalent (GED) required; Associate or Bachelor's degree preferred.
5-10 years of senior-level experience, with deep expertise in sales, service, maintenance, or building services.
Proven track record of leading sales teams, meeting or exceeding goals, and developing talent.
Ability to balance strategic thinking with hands-on coaching and day-to-day execution.
Experience working cross-functionally and influencing outcomes without direct authority.
Frequent travel across multiple cities (up to 50% of the time) and a valid state driver's license.

Skills & Attributes:

Exceptional communication, leadership, and relationship-building skills.
Strong work ethic with a consistent drive to deliver results for your team and customers.
Positive, can-do attitude that motivates and inspires others.
Collaborative mindset, building strong partnerships across sales, service, and leadership teams.
Adaptable and resilient, capable of navigating challenges and finding innovative solutions.

Motivations & Mindset:

Leading a talented sales team while building lasting customer relationships that drive revenue and long-term success.
Thriving in a results-driven, fast-paced environment without requiring constant handholding or micromanagement.
Continuously learning, growing, and pushing boundaries to achieve more each year.
Enjoying a transparent, supportive, and innovative culture that celebrates success and encourages creative problem-solving.

Compensation: Base salary range of $110,000 to $120,000, plus an uncapped variable compensation plan tied to team earnings.

MacDonald-Miller Facility Solutions presently provides employee coverage for:

Medical, dental, vision for employees (coverage available for dependents for shared premium).
401k retirement plan including Company matching.
Vacation and Sick Compensation (PTO), and Holiday Pay!
Disability income protection including short term and long-term disability.
Employee and dependent life insurance.
Wellness Program.
Employee Assistance Program.

Where you will work - Seattle position

Our Seattle Headquarters, located at 17930 International Blvd, SeaTac, WA 98188, offers easy access to the Seattle-Tacoma International Airport, ample secured parking, and newly renovated office facilities - not to mention great views!

Where you will work - Portland position

You will be based at one of our Portland offices - either Portland East (12911 NE Airport Way) or Portland West (14275 NW Science Park Drive). In this role, you'll regularly move between our Oregon and SW Washington locations to support multiple teams. Both offices provide a calm, campus-style environment with convenient nearby amenities like Thirsty Lion, Pastini, MOD Pizza, and Ava Roasteria. You'll also be close to outdoor spots like Forest Park and Tualatin Hills Nature Park, making it easy to recharge during or after the workday. With quick access to Highway 26, it's a great place to grow your career.

Interested in learning more?

If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MacDonald-Miller is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Company

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MacDonald-Miller Facility Solutions, LLC