Service Line Leader (DWSD Internal Only) (Meter Operations)

Service Line Leader (DWSD Internal Only) (Meter Operations)

Salary

$74,900.00 - $119,900.00 Annually

Location

Detroit, Michigan, MI

Job Type

Classified- Regular (DWSD Only)

Job Number

SF-062026-502082

Department

Water Department

Opening Date

06/12/2026

Closing Date

6/14/2026 11:59 PM Eastern

Bargaining Unit

9071-Non Union Appointees (DWSD)

• Description
• Benefits

Description

This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates.

Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S. The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time.

DESCRIPTION

This is not a Civil Service Position. The City of Detroit Water and Sewerage Department (DWSD) employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 regarding certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates.

SUMMARY

Service Line Leader is responsible for supervising, guiding, directing, and training staff within the Detroit Water and Sewerage Department (DWSD) Meter Operations functional unit. Manage work on projects and assign and prioritize tasks. Responsible for completing all local, State, Federal and DWSD required reports.

Examples of Duties

EXAMPLES OF DUTIES

• Responsible for maximizing team's productivity
• Manage annual department budget items as assigned
• Responsible for record keeping and preparing necessary reports that include logs and computer files
• Assist in the training of department staff and maintaining
• Provide ongoing safety and injury prevention programs
• Attend meetings
• Prepare and maintain Standard Operating Procedures
• Prepare performance evaluations of assigned team
• Perform shift work which includes all day, afternoon, night, weekend and holiday assignments
• Wear personal protective equipment (PPE)
• Follow security and safety policies and procedures in carrying out work duties

RELATED JOB FUNCTIONS

• Assist in disaster preparedness
• Assign shifts, work weeks, holiday coverage, etc.
• Keep up to date with technology and infrastructure
• Facilitate meetings
• Set priorities
• Recommend / Approve purchases
• Train, coach and develop staff
• Recommend and ensure DWSD policies and procedures are adhered to
• Perform related work duties as assigned

Minimum Qualifications

MINIMUM QUALIFICATIONS

KNOWLEDGE OF:

• Principles and practices of employee supervision, including selection, work planning, organization, performance
• review and evaluation, employee development, and employee training and discipline
• Project management principles and practices
• Operating procedures
• Safe work practices
• Budgeting and metrics
• Industry standards within the water and sewerage industry
• Federal, State and local regulatory guidelines

SKILL TO:

• Perform administrative duties and solve administrative issues
• Assist in creating and maintaining the budget for the unit
• Implement principles of supervision, training and employee development
• Use advanced technology
• Analyze and make decisions consistent with department policy

ABILITY TO:

• Manage and lead staff and projects
• Streamline complex processes
• Assist in managing annual department budget items assigned
• Assist in preparing compliance reports for regulatory agencies
• Represent the department regarding special projects with internal and external agencies
• Effectively utilize appropriate security and safety equipment and procedures
• Communicate effectively, both verbally and in writing with internal and external customers
• Understand and follow verbal and written instructions
• Establish, build and maintain effective working relationships
• Communicate frequently with team members and other units across the Department about process, equipment or potential problems
• Direct team activities
• Work with advanced technology and departmental applications

SUPPLEMENTAL INFORMATION

REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)

• Ten (10) years' experience in related operational or functional fields; such as construction, plumbing, or a combination of related work experience and education
• A minimum of seven to ten (7-10) years of supervisory experience
• S4 License

Supplemental Information

ESSENTIAL REQUIREMENTS

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

This position requires the ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground, lift a minimum of 50 pounds or participate in team lifts of heavier items, walk, stand, or work for long periods of time, demonstrate normal color perception, hear audible alarms and detect abnormal equipment sounds; visually inspect equipment and processes at any time of the day or night, pass vision, biomechanical and baseline physical and annual fit tests, wear respiratory protection and other personal protective equipment; at specific job sites may require the ability to carry, stack, dig, shovel, hit, push, pull and other efforts that require considerable physical strength.

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. Employees in this class are required to undergo alcohol and drug screening and are subject to a criminal background investigation.

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.
• Dental
• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave
• Vacation
• Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;
• At age sixty (60) if you have at least ten (10) years of service, or
• At age sixty-five (65) with eight (8) years of service.
• In the event of disability, other eligibility rules apply);
• An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Employer City of Detroit

Address Coleman A. Young Municipal Center

2 Woodward Ave ste 316

Detroit, Michigan, 48226

Website http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job