Service Lane Assistant

Job Title: Service Lane Assistant

Location: Audi Charleston, SC Department: Service Employment Type: Full-time, some weekends.

Audi Charleston is seeking a professional and energetic Service Lane Assistant to join our premier service department. This role is the first point of contact for our clients and plays a critical part in maintaining the flow and efficiency of our service operations. The ideal candidate will provide exceptional customer service and represent the Audi brand with excellence.

Key Responsibilities:

• Greet arriving customers in the service lane with a professional and welcoming demeanor.
• Conduct initial vehicle inspections and check-ins with high attention to detail.
• Coordinate vehicle movement within the service lane to ensure a seamless experience for both clients and technicians.
• Assist service advisors with documentation, scheduling, and client communications as needed.
• Maintain the cleanliness and organization of the service drive to reflect Audi’s luxury standards.

Qualifications:

• 1–2 years of experience in a customer-facing role (Automotive experience preferred but not required).
• Strong interpersonal and verbal communication skills.
• A high standard of personal presentation and a commitment to providing a luxury-level guest experience.
• Proficiency with basic computer systems and a willingness to learn specialized dealership software.
• Ability to work a full-time schedule, including rotating weekends.
• Valid South Carolina Drivers License required

Benefits 

• State-of-the-Art facility
• CAFE 125 Eligible Benefits - Health, Dental, Vision
• Employer Paid Life Insurance
• 401k
• Generous Paid Time Off (PTO) Accruals 
• Paid Training 
• Career Path

How to Apply: Interested candidates should submit their resume to careers@audicharleston.com or apply directly through our company website.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.