SummaryHexagons Manufacturing IntelligenceBusiness Area is seeking a Service Engineer in ourRockford ILlocation.
At Hexagons Manufacturing IntelligenceBusiness Area were helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors factory automation and simulation tools we foster innovation and transformation in manufacturing.
Why Join Us Be part of a global leader in industrial intelligence. Work remotely and travel to customer sites across the region without having to fly across the country. Collaborate with a forward-thinking team dedicated to innovation and excellence in customer service. Learn from a long-tenured existingteam with deep product and customer experiences.
About the Role As a Field Service Engineer youll play a critical role in ensuring our customers success by maintaining and optimizing our high-precision Coordinate Measuring Machines CMM and related equipment. Youll work independently troubleshoot complex mechanical and electronic systems and have the opportunity to develop your skills through exposure to innovative technologies
What Youll Do Install repair troubleshoot and maintain high-tech CMM machines at customer locations. Provide technical expertise and training to customers on machine operation and upkeep. Support product innovation by working cross-functionally with R&D and technical teams to ensure customer feedback is implemented in future products. Work independently in a dynamic environment while delivering outstanding customer satisfaction. Accurately complete service reports and provide feedback to continuously improve our services. Enjoy regional domestic travel 35 where youll interact with a wide range of clients and industries. Lift and move equipment weighing up to 75 pounds unassisted and be able to work a minimum of 40 hours per week including overtime as required to meet customer needs.
Qualifications Technical degree Tech School Associate or Bachelors in a discipline such as Electronics Industrial Mechanics or a related field. Alternatively training and experience from a Military Technical School. Prior experience working with hand tools and basic electrical test equipment is essential. Microsoft operating system knowledge is required. Mechanical electrical and software troubleshooting skills are highly desired. Strong problem-solving skills and the ability to work independently. Comfortable lifting up to 75 lbs and traveling regularly within the territory. Excellent communication and customer service skills. Prior experience with CMM machines or other industrial automation is a plus.
Physical Demands Employee must be able to perform each essential job function satisfactorily and if requested reasonable accommodations may be made to enable employee with disabilities to perform essential job functions absent undue hardship. Frequently required to stand walk sit for long periods of time with regularly bending and kneeling Manual dexterity required for keyboard use operating office equipment grasping objects Regularly move around the customers worksites Regularly lift andor move up to 75 pounds Specific vision abilities required include close vision depth perception and adjust focus Frequently communicates with other employees and customers
Work Environment Employee will encounter work environment characteristics described below while performing the essential job functions and if requested reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions absent undue hardship. Primarily visits customers worksites with occasional visits to the office Equipment is kept clean orderly properly inspected for accurate functionality Noise levels are considered low to moderate If required PPE will be provided
AtHexagon Manufacturing Intelligence our spirited energy and engagement are evident in our commitment to our work passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career develop professionally and explore opportunities across a large diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none
What We Offer Competitive salary with opportunities for performance-based bonuses. Comprehensive healthcare benefits medical dental vision including Health Savings Accounts HSA with employer contributions. Flexible work schedules with remote options and 80-100 travel offering variety in your workdays. Paid time off PTO including holidays and parental leave. 401k with generous employer match and tuition reimbursement to support your professional development. Opportunities to grow and move within a global company known for its commitment to employee growth and innovation.
LI-MC1 LI-Hybrid