Service Engineer Centennial, CO

Ampcus Incorporated

COLORADO SPRINGS, CO

JOB DETAILS
SALARY
$36.61–$41.61 Per Hour
SKILLS
Analysis Skills, Artificial Intelligence (AI), Build Management, Business Services, CPU (Central Processing Unit), Communication Skills, Computer Firmware, Computer Maintenance, Consulting, Customer Relations, Dell Computers, Emerging Technology, Establish Priorities, GPU (Graphics Processing Unit), Hardware Administration, Identify Issues, Information Technology & Information Systems, Lift/Move 50 Pounds, Linux Operating System, Memory Hardware, Network Operations Center, On Call, On Site Support, Operating Systems, Preventative Maintenance, Server Hardware, Server Support, Team Player, Technical Delivery, Technical Support
LOCATION
COLORADO SPRINGS, CO
POSTED
13 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Service Engineer

Location(s): Colorado Springs, CO


Job Summary:
Seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, including next-generation AI infrastructure. This is a hands-on, customer-facing role responsible for maintaining server uptime, performing hardware maintenance, troubleshooting complex issues, and delivering exceptional onsite technical support. Prior AI platform experience is not required; strong server and data center experience is the primary requirement.

Key Responsibilities:

  • Provide onsite support for enterprise servers and data center infrastructure.
  • Perform server builds, deployments, swaps, and hardware replacements.
  • Replace and troubleshoot CPUs, memory, power supplies, GPUs, and other server components.
  • Perform firmware updates and preventive maintenance.
  • Diagnose hardware, firmware, and operating system issues.
  • Escalate complex issues when appropriate.
  • Follow established Plans of Action (POA) for support activities.
  • Document all work accurately and in real time.
  • Collaborate with customers and internal technical teams.
  • Participate in on-call rotation and extended support coverage as needed.
  • Continuously learn and support emerging technologies, including AI platforms.

Required Qualifications:

  • 3–5+ years of experience in field service, data center, server support, or enterprise hardware environments.
  • Hands-on experience supporting enterprise server hardware.
  • Experience with:
    • Server builds
    • Server swaps
    • Server deployments
    • CPU replacement
    • Memory replacement
    • Power supply replacement
    • GPU replacement
    • Complete server replacement
  • Familiarity with Linux operating systems.
  • Strong troubleshooting and analytical skills.
  • Excellent customer-facing communication skills.
  • Ability to work independently.
  • Associate's or Bachelor's degree in IT or equivalent experience.
  • Ability to lift up to 50 lbs.
  • Willingness to work onsite, participate in on-call rotation, and occasionally support alternate shifts.

Preferred Qualifications:

  • Dell or other server hardware certifications.
  • Experience with water-cooled servers.
  • Experience building custom PCs.
  • Experience supporting AI server platforms.

Ideal Candidate Profile:

  • Lives within a 45-minute commute of Centennial, CO.
  • Comfortable with daily onsite work.
  • Strong documentation skills.
  • Demonstrates initiative and accountability.
  • Performs well in fast-paced, mission-critical environments.
  • Prioritizes work effectively based on business impact.
  • Strong team player with excellent communication skills.
  • Keeps current with new technologies through continuous learning.

Work Schedule:

 
  • Monday–Friday, 8:00 AM–5:00 PM
  • Occasional shift support required
  • On-call rotation required
  • No travel

Citizenship Requirement:

  • U.S. Citizenship required


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com