Service Dispatch & Coordination Specialist

Project Coordination & Dispatch Specialist

Fully Remote (CST or EST Time Zones)

$29-$32 per hour

Are you a highly organized professional who thrives in a fast-paced environment where communication, coordination, and attention to detail are critical? We're looking for a Project Coordination & Dispatch Specialist to support a growing portfolio of facilities by coordinating technicians, vendors, preventative maintenance, and service requests from start to finish.

This is an excellent opportunity for someone who enjoys keeping multiple projects moving, building strong relationships with vendors and field teams, and ensuring exceptional service delivery-all while working remotely as part of a collaborative operations team.

What You'll Do

• Coordinate and dispatch internal technicians and external service vendors for maintenance and repair requests.
• Monitor incoming service requests and ensure they are acknowledged, assigned, and completed within established service timelines.
• Schedule preventative maintenance across a portfolio of approximately 90 sites, with significant portfolio growth expected over the next two years.
• Coordinate recurring inspections and ensure all required maintenance activities are completed on schedule.
• Communicate technician and vendor arrival details to clients, including arranging site access, gate codes, and required permissions.
• Track service requests from creation through completion, ensuring accurate documentation and timely follow-up.
• Maintain detailed records of maintenance schedules, completed work, reports, and supporting documentation.
• Review vendor findings and recommendations, escalating issues requiring additional repairs or follow-up.
• Work closely with internal teams, field technicians, clients, and vendors to ensure clear communication throughout the service process.
• Proactively identify scheduling conflicts, delays, or service risks and coordinate solutions to keep work on track.

What You Bring

• Exceptional organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Strong verbal and written communication skills.
• Detail-oriented with a proactive approach to problem-solving and follow-up.
• Ability to thrive in a fast-paced, team-oriented environment while working independently in a remote setting.

Why Join Us?

• Fully remote position for candidates located in the Central or Eastern Time Zones.
• Competitive hourly wage of $29-$32, based on experience.
• Join a stable, growing organization with significant expansion planned over the coming years.
• Play a key role supporting critical facilities and ensuring outstanding service delivery.
• Collaborative team environment with opportunities to grow as the business continues to expand.

If you're an organized coordinator who enjoys bringing people, schedules, and service together, we'd love to hear from you. Apply today and become an integral part of a growing operations team.

About TPD:

TPD is a leading workforce solutions provider with a mission to help individuals succeed by providing access to opportunities in jobs, careers, and professional development. A niche provider serving North America, we specialize in placing skilled candidates within the Manufacturing, Semiconductor, and Mining industries. Whether you seek flexible or permanent positions, we assist in starting, changing, or advancing careers in a way that aligns with your goals.

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.