Kforce ha a client in Auburn, MA that is seeking a Service Desk Technician that serves as the primary point of contact for internal employees seeking technical support. This role is responsible for troubleshooting, diagnosing, and resolving hardware, software, and access-related issues while delivering an exceptional customer experience. The Technician will strive to resolve incidents during the initial interaction whenever possible and escalate more complex issues to the appropriate support teams. The primary focus of this position is providing both deskside and remote support for IT incidents, service requests, and end-user technology needs.
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.