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Service Desk Engineer

Jobot

Seal Beach, CA

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JOB DETAILS
SALARY
$25–$28 Per Hour
SKILLS
1st Level Support, Auditing, Best Practices, Business Operations, Communication Skills, Computer Science, Computer Security, Customer Support/Service, Emerging Technology, Employee Orientation, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Legal, Microsoft Windows Operating System, Microsoft Windows System Administration, Mortgage, Multitasking, Problem Solving Skills, Team Player, Technical Support, Testing, Time Management, Training/Teaching, ZenDesk
LOCATION
Seal Beach, CA
POSTED
Today
Service Desk Engineer needed for large well established California Bank (contract)

This Jobot Consulting Job is hosted by: Joseph Calabrese
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $25 - $28 per hour

A bit about us:

Service Desk Engineer needed for large well established California Bank

Why join us?
  • Leverage the latest technologies
  • Strong while contracted benefits (M,D,V, and 401k)


Job Details

Job Details:

Seeking a dynamic and skilled Service Desk Engineer to join our team on a permanent basis. The ideal candidate will be responsible for maintaining and improving our company's IT infrastructure, ensuring that our systems are always up-to-date, secure, and efficient. This role is critical to our business operations, as it ensures that our team has the tools and resources necessary to provide excellent service to our clients.

Responsibilities:


  • Provide first-line IT support to all staff members, addressing any issues related to our software, hardware, or network.
  • Utilize Zendesk to manage and respond to IT support tickets in a timely and effective manner.
  • Implement ITSM best practices to ensure efficient and effective IT service management.
  • Maintain, upgrade, and troubleshoot Windows-based systems and servers.
  • Collaborate with the IT team to develop and implement IT strategies and systems that align with our business objectives.
  • Ensure the security of our IT systems, implementing necessary updates and safeguards to protect sensitive data.
  • Conduct regular audits and tests to identify any potential issues or opportunities for improvement.
  • Provide training and guidance to staff on new systems, software, and best practices for IT use.

Qualifications:

  • A minimum of 2 years of experience in IT support or a related role.
  • Expertise in Zendesk, ITSM, and Windows. Experience with other similar platforms will also be considered.
  • A degree in Computer Science, Information Technology, or a related field is preferred.
  • Strong problem-solving skills and the ability to think on your feet.
  • Excellent communication skills, with the ability to explain complex IT concepts in a clear and understandable manner.
  • A commitment to staying up-to-date with the latest developments in IT and the mortgage industry.
  • A team-oriented mindset, with a willingness to collaborate and share knowledge with colleagues.
  • The ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.


Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com