Service Desk Analyst

Kforce Inc

Leawood, KS

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Customer Support/Service, Identify Issues, Microsoft Active Directory, Problem Solving Skills, Product/Service Launch, Systems Administration/Management
LOCATION
Leawood, KS
POSTED
30 days ago

Kforce is looking for a Service Desk Analyst for a fully onsite, contract opportunity with an organization in the Leawood, KS area. The ideal candidate will provide Tier 1 support, assist with password resets, roll out PCs, and perform basic Active Directory tasks. This role requires excellent troubleshooting skills and the ability to communicate effectively with stakeholders at all levels.

Responsibilities:

  • Perform password resets and assist users with login issues
  • Roll out PCs and build machines as needed
  • Provide basic Active Directory support
  • Offer Tier 1 support and troubleshoot technical issues
  • Utilize a ticketing system to manage and resolve support requests
  • Communicate effectively with stakeholders of all levels to ensure issues are resolved promptly
  • Ask questions to diagnose problems and provide appropriate solutions

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/