Analysis Skills, Cisco Network Systems, Communication Skills, Conference Management, Customer Support/Service, Desktop Administration, Desktop PC, Enterprise Applications, Help Desk, IBM Maximo Asset Management, Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Jabber, Laptop PC, Microsoft Active Directory, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Mobile Devices, Network Connectivity, Network Support, Presentation/Verbal Skills, Printers, Problem Solving Skills, SAP, Software Administration, Software Installation, Software Upgrades, Technical Support, Time Management, VPN (Virtual Private Network), Videoconferencing Software, Writing Skills