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Service Delivery Associate - Malvern, PA

Xerox

Malvern, PA

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JOB DETAILS
LOCATION
Malvern, PA
POSTED
30+ days ago
Service Delivery Associate - Malvern, PA


General Information


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City


Malvern


State/Province


Pennsylvania


Country


United States


Department


DELIVERY_ACCOUNT_OPERATIONS


Date


Wednesday, November 5, 2025


Working time


Full-time


Ref#


20036524


Job Level


Individual Contributor


Job Type


Experienced


Job Field


DELIVERY_ACCOUNT_OPERATIONS


Seniority Level


Entry Level


Currency


USD - United States - US


Annual Base Salary Minimum


28,560


Annual Base Salary Maximum


57,120


The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .


Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.


Description & Requirements


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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .


Job Summary:


We are seeking a reliable and detail-oriented Service Delivery Associate to manage the daily receipt, sorting, and distribution of inbound and outbound packages across multiple buildings. This role is essential to ensuring efficient delivery of office supplies and timely handling of client shipments. The ideal candidate is organized, punctual, and comfortable with a physically active role involving frequent movement between buildings.


Key Responsibilities:


+ Receive all incoming packages from FedEx, UPS and other carriers.

+ Log, sort, and assign incoming deliveries to designated package lockers located across campus/buildings.

+ Transport and distribute packages to appropriate locker locations or recipients in a timely manner.

+ Collect outgoing client packages placed in designated lockers and return them to the main office for processing and shipment.

+ Monitor and maintain the organization of mailroom and locker areas.

+ Communicate with carriers, clients, and internal staff regarding package status and delivery procedures.

+ Track delivery issues and assist in resolving discrepancies or delays.

+ Ensure compliance with safety and security protocols related to package handling.

+ Support general mailroom and administrative operations as needed.


Qualifications :


+ High school diploma or equivalent.

+ Prior experience in mailroom, shipping/receiving, or facilities operations preferred.

+ Ability to lift and transport packages (up to [insert weight limit, e.g., 50 lbs]) on a regular basis.

+ Strong organizational skills and attention to detail.

+ Basic computer skills for logging packages and communication.

+ Good communication and customer service skills.

+ Ability to work independently and navigate multiple buildings or workspaces efficiently.

+ Drivers' license.


What We Offer:


+ Competitive hourly compensation with overtime potential

+ Comprehensive benefits from day one (medical, dental, vision, life insurance)

+ 401(k) with company match

+ Paid time off, holidays, and personal days

+ A culture that prioritizes flexibility, safety, and work-life balance

With Our Technology, Build Your Future at Xerox. Apply Now.


#LI-IT1


#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

About the Company

X

Xerox

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com

COMPANY SIZE
50 to 99 employees
INDUSTRY
Telecommunications Services
WEBSITE
http://xerox.com