Service Coordinator / Office Assistant- Yonkers, NY

Nations Roof LLC

Yonkers, NY

JOB DETAILS
SALARY
$25–$35 Per Hour
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Billing, Commercial Construction, Credit and Collections, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Dental Insurance, Develop and Maintain Customers, Documentation, HVAC, Manufacturing, Microsoft Office, Multitasking, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Roofing, Salesforce.com, Team Player, Time Management, Vision Plan
LOCATION
Yonkers, NY
POSTED
2 days ago

Pay: $25–$35 per hour (based on experience)
Location: Yonkers, NY
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (in-office)


Nations Roof, a leading commercial roofing contractor, is seeking a customer-focused professional to join our team in a fast-paced, high-volume environment. This role requires someone who excels in customer service, communication, follow-up collections, and high-volume invoicing support.

What You’ll Do:


 • Serve as a primary point of contact for customers—handling inquiries, follow-ups, and issue resolution
 • Manage customer setup, service coordination, and ongoing communication
 • Support collections efforts, including tracking, follow-up, and maintaining customer relationships
 • Process high-volume invoicing, including PO matching and documentation accuracy
 • Coordinate service jobs and ensure accurate records
 • Maintain data in Salesforce and internal systems
 • Perform light AR/AP data entry, as needed. 
 • Assist with reporting and general office functions

 What We’re Looking For:

 

  • 5+ years of experience in invoicing and collections within an office or administrative environment 
  • Strong background in customer service, communication, and collaborative team settings 
  • Experience in commercial construction, roofing, HVAC, manufacturing, or a related industry preferred 
  • Ability to thrive in a fast-paced, high-volume environment.
  • Highly organized with strong multitasking and time management skills 
  • Proficient with Microsoft Office, CRM system (Salesforce, Jabba, HubSpot, or similar platforms is a plus)
  • Demonstrated willingness to learn, adapt, and grow within the role

 Benefits:


 • Medical, Dental, and Vision Insurance
 • Paid Time Off (PTO)
 • Comprehensive benefits package


To perform this job successfully, an individual must be able

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. Our company is a Drug Free Workplace. 

 

No Recruiters.


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About the Company

N

Nations Roof LLC

EXPERTS IN EXTENDING

THE LIFE OF ROOFS.

Whatever your commercial roofing need,
we've got you covered.




Nations Roof is one of the largest and fastest growing commercial roofing contractors, ranked #5 in 2018 Top Roofing Contractors in the US.  We were founded to give today’s businesses a clear choice for trustworthy, cost-effective roofing solutions. At Nations Roof, we embrace safety as an important part of a job well done. Nations Roof is an expert in every type of roofing, waterproofing, coating, green and metal system application. Our emphasis is not just project based: we work to understand the budgets, solutions and maintenance that fit best with all roofing assets. 

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Construction - Residential & Commercial/Office
EMPLOYEE BENEFITS
Life Insurance, Military Leave, 401K
FOUNDED
2005
WEBSITE
https://www.nationsroof.com/