Service Consultant

CarMax

Raleigh, NC

JOB DETAILS
SKILLS
Billing, Communication Skills, Consulting, Documentation, Repair Orders, Safety/Work Safety, Team Player, Time Management
LOCATION
Raleigh, NC
POSTED
1 day ago

As a Service Consultant, you will serve as the key link between customers and technicians, ensuring a positive, transparent service experience.

  • Greet and engage customers professionally and empathetically, documenting concerns and creating detailed repair orders.
  • Explain recommended repairs clearly and provide timely updates on vehicle status.
  • Review completed work for accuracy, prepare invoices, and process payments responsibly.
  • Coordinate workflow to maintain productivity in a fast-paced environment.
  • Follow safety and environmental policies, and maintain a clean work area.
  • Require strong communication skills, data interpretation, teamwork, flexibility for varied shifts, and physical stamina. Join a growing company committed to innovation, community, and a rewarding work environment.

About the Company

C

CarMax