Service Consultant

Hyundai Motor America

Prescott, AZ

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Automotive Sales, Business Development, Business Growth, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Financial Management, Maintenance Services, Organizational Skills, Repair Orders, Retail, Sales, Secondary School, Track Customer Issues, Trademarks, Vision Plan
LOCATION
Prescott, AZ
POSTED
12 days ago

Service Consultant job in PRESCOTT, Arizona at FINDLAY HYUNDAI PRESCOTT - Hyundai Careers

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Service Consultant

Arizona | Posted: July 14, 2026

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Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

You can also visit our website - https://www.findlayhyundaiprescott.com

Careers page - https://careers.hireology.com/findlayhyundaiprescott

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We''re seeking top talent to help grow our business and keep up with the high demand in our service drives.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today's consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day.

As a Service Advisor, you will own our customer's experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service. Candidates with experience in retail automotive sales, finance management, business development or the service drive overall -- encouraged to apply!

Benefits:

  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations
  • Medical
  • Dental and Vision insurance
  • 401K

Responsibilities:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer''s experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians'' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications:

  • CDK EXPERIENCE REQUIRED
  • MINIMUM 2 YEARS AS SERVICE ADVISOR AT A DEALERSHIP REQUIRED
  • Organized and friendly personality
  • Knowledge of dealership drive lane
  • Valid in-state driver''s license

Employment Position: Full Time

Salary: $0.00 - $0.00 Hourly

Salary is negotiable.

Zip Code: 86305

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About the Company

H

Hyundai Motor America

A THOUGHTFUL KIND OF CAR COMPANY

What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?

What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?

What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?

What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?

At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1998
WEBSITE
https://www.hyundaiusa.com/