Service Assistant

Serving excellence! Our lakefront restaurant, the Boat Club, is a refined, low-lit restaurant overlooking surrounding mountains and Whitefish Lake. You will keep our restaurant service flowing at a standard of upscale hospitality from the moment our guests take their seats. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

 The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Service Assistant to work with our Food & Beverage Team $12 hourly + Tips.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Server is to create the finest experiences for our guest, provide exceptional service and create a connection with our guests with warmth, energy, teamwork, and professionalism.

MAIN DUTIES AND RESPONSIBILITIES:

• Ensure guests are seated at a clean, properly set table within the shortest amount of time.   
• Maintains the cleanliness of Restaurant. This includes Dining Room, Bar, and Patios.
• Maintains the cleanliness of the service station and notifies M.O.D of any problems.
• Sets up service area, restocks, polishing silverware and glassware.
• Checks chairs, banquettes, and table base for cleanliness. 
• Empties trash and sweep floor areas
• Resets tables when guest depart the table.          
• Provides water and bread service for new guests arriving.
• Assists with coffee and tea service if needed.
• Refills beverage service throughout the dining experience.
• Assist the server with clearing away dirty dishes and glassware.
• Cleans and sanitizes throughout the shift.
• Prepares the shift change or close.
• Keeps the M.O.D informed of any problems or unusual matters throughout the restaurant.
• Performs all duties and responsibilities in a timely manner in accordance with The Lodge's company policies.
• Maintains a positive working atmosphere.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

•  Maintain expected level of personal appearance and hygiene consistent with The Boat Club's image for FOH employees working in full view of the guest.  Neat clean and well groomed. Men should be neatly shaven and hair well-groomed and out of face. Women should have long hair pulled back and nails should be neatly trimmed and cleaned. 
• Dressed neatly and well-groomed in company always approved uniforms.
• Lifts and carry heavy items multiple times throughout the shifts.
• Frequent bending and stooping.
• At times works in a hot and cold climate.
• Exposed to hazards that may include broken glass, bottles, plates, burns, slips and falls.
• Walks and stands for a 6-8-hour shift.
• Reaches, bends, stoops, wipes.  
• Can clearly communicate well with guests and co-workers.
• Required to carry trays with food, drink, bus tubs, or supplies.
• Must be able to perform multi tasks while maintaining a positive attitude and be able to maintain the high standard of The Boat Club. 

SCHEDULE AND BENEFITS:

The Server Assistant's schedule can be flexible with part- and full-time opportunities. Working evenings, weekends and holidays may be required. The Server Assistants will typically be available during peak seasons, typically taking PTO and vacations during slower seasons.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full-time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company at Averill Hospitality properties.