The Service Assistant position assists the server and bartender teams in providing guests with friendly and prompt service in order to create legendary experiences.
RESPONSIBILITIES
• Busses, cleans and sanitizes tables and chairs according to company standards
• Properly resets tables for future guests
• Maintains dining room and bar floor cleanliness throughout service
• Ensures FOH High Touchpoint cleaning is completed and documented according to company standards
• Scans tables during service and pre-busses tables of existing guests as necessary
• Assists in running food and drinks to guests’ tables, paying close attention to pivot points/seat numbers
• Removes dirty dishes from behind the bar as needed and maintenance cleans behind the bar when necessary
• Runs bar glass washer or heart of house dishwasher as needed
• Refills server and bar ice wells and supplies (takeout boxes, silverware, cups/glassware, cleaning supplies) at the beginning and end of each shift, and during service
• Diligently follows safety requirements and models behavior that protects them and others
• Stays current on all federal, state, local and company required training and certifications
• Other duties as assigned
KNOWLEDGE/SKILLS
• Superior guest service and hospitality skills
• Knowledge of proper sanitation, food safety, RAS and security procedures
• Strong verbal communication and interpersonal skills
• Skill in time management and organization with attention to detail
• Ability to take direction and execute team and BWW objectives
• Capacity to follow specific service time and guidelines
• Ability to maintain a high degree of pace and intensity for an extended period of time
Buffalo Wild Wings fuels moments worth sharing –
for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime.
We’re a brand on the rise, and we need great people as we write the next chapter of our story.
If that’s you, pull up a barstool.