Automotive Repair and Maintenance, Automotive Sales, Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Driver's License, Interpersonal Skills, Multitasking, On Site Support, Quality Control, Revenue Growth, Sales, Sales Closing Skills, Sales Communications, Team Lead/Manager, Team Player, Technical Leadership
LOCATION
San Diego, CA
POSTED
25 days ago
Automotive Service Advisor
San Diego, CA
Employment Type: Full time
Our Service Advisors are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Advisor performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.
Position Responsibilities:
Meeting and greeting customers
Recommending services to customers
Ordering parts and inventory
Keeping customers updated on the status of their vehicles repairs
Managing and tracking lead counts as well as customer satisfaction ratings
Generating and closing sales
Deliver a high level of customer service and quality control over all aspect of the centers business, operations, and work product
What We Offer:
Competitive Compensations package
Ongoing training and field support
Daytime work hours
Growth opportunity
JOB REQUIREMENTS
Minimum of 3+ years of automotive service sales experience OR equivalent sales experience with a track record of success.
Excellent one time closing skills
Strong commitment to customer service and relationship building
Ability to communicate and use interpersonal skills at a sustained high level
Capable of multi-tasking and executing in a fast paced environment