Service Advisor

Ford of Peoria

Peoria, IL

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JOB DETAILS

SKILLS

Automotive Industry, Billing, Communication Skills, Customer Experience, Customer Relations, Customer/Client Research, Dental Insurance, Detail Oriented, Insurance, Maintenance Services, Mentoring, Organizational Skills, Training Program, Vision Plan

LOCATION

Peoria, IL

POSTED

Today

Service Advisor

Drive Your Career Forward with Bob Loquercio Auto Group

Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy environment.

We are currently seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer.
What We Offer

Brand-new, state-of-the-art facilities and equipment
Comprehensive training and mentorship program
Paid education and ongoing development
Competitive compensation with growth potential
Medical, dental, and vision insurance plans
401(k) retirement savings plan
Basic life insurance
Accident and critical illness insurance
Employee discounts on products and services
Flexible schedules and strong work-life balance

Key Responsibilities

Greet customers promptly and professionally
Gather customer and vehicle information accurately
Clearly document vehicle concerns and symptoms
Recommend maintenance and repairs based on vehicle age, mileage, and history
Prepare detailed and accurate estimates for parts and labor
Set and manage customer expectations for repair timelines
Monitor repair progress throughout the day and provide regular customer updates
Review final invoices to ensure accuracy and alignment with completed work
Explain repairs, services, and charges in a clear and friendly manner

Qualifications

Ability to work independently with minimal supervision
Thrive in a fast-paced, high-volume environment
Positive, professional, and customer-focused attitude
Strong communication and organizational skills
High-volume mindset with attention to detail
Willingness to submit to a pre-employment background check and drug screen

Physical Requirements

Ability to sit for extended periods while working on a computer
Ability to lift up to 15 pounds as needed

Bob Loquercio Auto Group is Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Service Advisor

Ford of Peoria

Peoria, IL

About the Company

Ford of Peoria

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