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Service Advisor Manager

Midas FREMONT 1783

San Leandro, CA

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JOB DETAILS
SKILLS
Accounting, Administrative Skills, Automotive Industry, Automotive Repair and Maintenance, Business Operations, Consulting, Customer Satisfaction, Customer Support/Service, Entrepreneurship, Environmental Compliance, Interpersonal Skills, Inventory Management, Leadership, Maintenance Services, People Management, Quality Management, Quality Metrics, Regulatory Compliance, Repair Orders, Retail, Revenue Growth, Safety Compliance, Sales, Team Lead/Manager, Training/Teaching, Up-Selling
LOCATION
San Leandro, CA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling.

The ideal candidate should have at least 3 years of automotive repair experience, supervisory/management experience, and exceptional interpersonal skills.

The Service Advisor Manager will manage employees, inventory, environmental compliance, and safety regulations and maintain high-quality standards with customer service. The ideal candidate should have an entrepreneurial spirit and a proven track record in achieving business objectives and upselling sales.
 
Responsibilities
As a Midas - Service Advisor Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:



  • Deliver exceptional customer service while listening and consulting with customers
  • Following up with customers, services requested, estimated completion times, etc
  • Oversee inspections, make recommendations, create repair orders, and source parts
  • Oversee all sales, accounting, and clerical functions from Service Advisors
  • Maintain inventory counts and responsibility for any inventory management
  • Employee’s payroll; record keeping of hours and scheduling

Qualifications
  • A minimum of 2-3 years of retail or service manager experience
  • General Automotive knowledge and a willingness to learn 
  • Excellent customer service and vendor communication 
  • Strong POS Computer and Technology skills
  • Leadership Capability and Team Building Skills 
  • Ability to work a flexible retail schedule including weekends, evenings and holidays

In addition to the Responsibilities and Qualifications listed above, Midas is offering a Competitive Base Salary for this position.

Other benefits include opportunities for career advancement, ongoing training, and comprehensive benefit packages that include PTO.

As a member of the Midas team, you will have access to a supportive and collaborative work environment where you can grow your skills and build your career.

We are committed to providing our employees with the resources and support they need to succeed.





About the Company

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Midas FREMONT 1783