Job Details Job Location: First Texas Honda - Austin, TX 78757Position Type: Full TimeThe Service Advisor is the primary liaison between the Service Department and its customers. Service Advisors are responsible for assisting their customers with service and maintenance needs, and assuring the customers continued satisfaction with their Honda vehicles and the dealership. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. First Texas Honda has a high-performing as well as a high-producing service department that is seeking for A+ players to join our team. If you withhold efficient time management skills, effective communication (nonverbal and verbal) skills, and thrive in a fast-paced customer centric environment, then we encourage you to apply!Primary Duties and Responsibilities Greeting customers promptly on the service drive and in the lobbyObtaining accurate customer and vehicle informationReviewing vehicle repair historyClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenancePreparing a complete and accurate estimate of cost for labor and partsEstablishing a method of paymentExplaining all completed work and charges to customersMonitoring the progress of each vehicle throughout the day and updating customers regularlyAnswering customers' phone calls, emails with the highest level of response and attentionQualifications Minimum 1 year of Main Line Advisor experienceProfessional appearance and demeanor at all timesPunctuality in reporting to workBasic product knowledgeComfortable being on your feet all day (indoor/outdoor)Engage with guests in a variety of climates while creating the best experience possible for the guests under all circumstancesMust be able to work in a team settingDisplay a positive attitudeAdaptive to changeDriven in sales AND customer satisfactionCommunication skills in person, in writing, and over the telephone (ability to assist the customer in expressing all service needs and writing down those needs in a way that is acceptable to the customer and understandable to the Technicians)Requirements Must have held a valid driver's license for at least 1 year with a clean driving record.Must be at least 18 years of age to be considered.Hours Approximately 50 hours a weekShift ranges: 7:00 am - 7:00 pm Monday through Friday, 7:00 am - 6:00 pm Saturday, and 8:00 am - 3:00 pm Sunday. This is a 5-day workweek.Weekend availability required.Compensation Training pay for the first 30 days of employment.Commission basedExpected salary of $90,000 - $150,000 depending on experience and effort.Equal Opportunity Statement CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.Benefits Employer Paid Dental InsuranceEmployer Paid Life InsuranceEmployer Paid Medical InsuranceEmployer Paid Health Savings Account ContributionEmployer Paid Wellness ClinicEmployer Paid Flu Vaccinations Every FallEmployer Percentage Matching for 401(k)Employer Paid Parental Leave5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)5 Paid Time Off Vacation Days/Year (60 days - 1 year)14 Paid Time Off Vacation Days/Year (1 year - 3 years)19 Paid Time Off Vacation Days/Year (3 - 7 years)24 Paid Time Off Vacation Days/Year (7+ years)Annual Christmas Bonus Based on TenureAnnual Christmas PartyAnnual Employee Appreciation DinnerEmployee Vehicle Purchase ProgramEmployee Discounts on Collision Repair, Parts, and ServiceBi-Weekly Pay Periods, Paid on FridaysHolidays: Thanksgiving, Christmas & New YearsEmployer Paid Lunches Every SaturdayEmployer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)Access to In-House Insurance AgencyAccess to In-House Marketing AgencyVoluntary Life Term and Whole InsuranceVoluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield$200 Donation to Charity of Your Choice with Approval#J-18808-Ljbffr