Overview Employment Application for Service AdvisorAn energetic and confident individual that enjoys solving problems is needed to fill the position of Service Advisor. While this position serves as a liaison between our computer technicians and our customers, NO technical skill or knowledge is required to perform this job successfully.Responsibilities Perform the check-in process for devices brought in for repair at our retail locationContact customers to review needed repairs after technicians diagnose the issue(s)Provide exceptional customer service and be empathetic to frustrated customersAnswer telephone callsAssist the Retail Sales team with day-to-day operationsQualifications Previous experience in customer service or interacting with the publicValid Driver's License in good standingEducation: High School Diploma or GEDRelevance of work history may include retail, food service, bank tellers, greeters/receptionist, clerical, or customer service rolesBenefits Medical and dental benefits401K with generous employer matchingPaid time offAbove average wagesSchedules to accommodate college courseworkPerformance-based evaluations and rewardsCross-training opportunitiesGreat co-workersManagers who care about your happiness and successJob Details Job Type: Full-timePay Rate: Averages $13-$15/hourApplication Requirements Full NameAddressCity, State ZIPTelephoneEmail addressPosition Applying ForHow did you hear about this job opportunity?Attach your resume (PDF, DOC, DOCX or RTF)Reference Name, Phone, CompanyLegal and Compliance GigaParts is an EEOC employer that complies with the ADA and E-Verify. GigaParts is a drug-free workplace.Employment opportunities at GigaParts are open to all qualified applicants solely on the basis of job-related experience, knowledge, skills, and abilities. Qualified applicants are considered for all open positions for which they apply and for advancement without regard to race, color, religion, sex, national origin, age, marital status, the presence of a medical condition or disability, or genetic information as protected by law. GigaParts complies with all applicable federal, state and local laws with regard to equal employment opportunity. Advancement is based entirely on an individual\'s demonstrated performance, job-related ability, skills, and knowledge and the resulting potential for promotion to the job openings applied for. GigaParts is an Equal Opportunity Employer.E-Verify GigaParts complies with the United States Department of Homeland Security to verify the employment eligibility of all persons hired to work for GigaParts in the United States. GigaParts will provide information from each new employee\'s Form I-9 to confirm work authorization. E-Verify will be used to assist in ensuring a legal workforce. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Form I-9 must be completed and presented on the first day of work.ADA Compliance In compliance with the Americans with Disabilities Act (ADA), those applicants requiring reasonable accommodation to the application and/or interview process should notify the Office of Human Resources for assistance.#J-18808-Ljbffr