Overview As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading‑edge technology to uncover selling opportunities that keep drivers safe in their vehicles.What You'll Do Set, confirm and prepare appointments with customers for a great service experienceMeet or exceed targeted sales goals and the target customer satisfaction indexGreet customers in a friendly manner when they arriveDetermine vehicle needs based on customer information, vehicle walk‑around, inspections and test drivesUse a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicleProduce repair orders for customers, including cost and time estimates, with full transparencyCommunicate frequently with technicians and parts associates to ensure timely completion of workFollow up with customers on the status of their vehicle, based on how the customer wants to be informedFollow up with customers to ensure satisfactionGain superior product knowledge to effectively help customersProvide an exceptional customer experience to drive loyaltyRequirements High school diploma or equivalentProven ability to provide an exceptional customer experienceAbility to set and achieve targeted goalsPrior sales experience preferred but not requiredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in‑state driver's license and an acceptable, safe driving recordCommission‑based role with an estimated monthly income of $2–18kBenefits Competitive compensation and 401(k) matchingHealth, dental, vision insurance and maternity benefitsAssociate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGearAccess to YouDecide website for deals and discountsParticipation in DRV PNK cancer research partnershipEqual Opportunity AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.#J-18808-Ljbffr