Service Advisor

Join to apply for the Service Advisor role at Cool Springs International, LLC .Toyota of Cool Springs is seeking an organized and detailed Service Advisor.Description Toyota of Cool Springs is seeking an organized and detailed Service Advisor.Summary Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.Responsibilities Greets customers promptlyObtains customer and vehicle informationClearly reports all vehicle symptoms as described by the customerDetermines and recommends needed maintenance base on age, mileage, and vehicle historyPrepares complete and accurate estimate of cost for labor and partsEstablishes follow-up timeMonitors the progress of each vehicle throughout the day, updating customers frequentlyVerifies that final invoice reconciles with work performed on the repair orderExplains all completed work and charges to customersQualifications Minimum 1 year experience in a service advisory roleKnowledge of automobilesPositive attitudeHigh volume mentalityCustomer Satisfaction Index focusedWhat We Offer 401(k) Savings Plan with Employer-MatchMedical InsuranceDental PlanVision PlanBasic Life InsuranceAccident & Critical Illness InsurancePaid Vacation5-Day Work WeekLocally OwnedWe promote from withinDetails Seniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Motor Vehicle Manufacturing#J-18808-Ljbffr