divh2Automotive Service Advisor Join the Car Pros Team!/h2pAre you passionate about cars and delivering outstanding customer service? Car Pros is seeking a dedicated Automotive Service Advisor to join our team! In this role, youll be the first point of contact for our customers, ensuring their experience is smooth, professional, and efficient./ph3Key Responsibilities:/h3ulliGreet customers warmly as they enter the service area./liliAssess vehicle repair needs through customer interviews and visual inspections./liliPrepare accurate estimates and itemized work orders, detailing parts and labor costs./liliAnswer customer inquiries in person or via phone promptly; return all missed calls the same day./liliCommunicate daily with customers via phone, text, or in person regarding vehicle updates./liliPerform minor adjustments or repairs as needed./liliClose repair orders efficiently and notify customers upon completion./liliCollaborate positively with all team members to ensure a cooperative work environment./liliMaintain customer satisfaction (CSI) and meet company standards for labor and parts gross./liliUphold company policies on non-discrimination and harassment./liliMaintain professional demeanor and courtesy with all members of the public./liliOperate computers, phones, calculators, and other office tools effectively./liliDrive and move vehicles safely as required, including test drives, customer deliveries, and lot repositioning./li/ulh3Equipment Tools Used:/h3ulliComputers, calculators, phones, adding machines, and staplers/liliHand tools, measuring tools (micrometers, calipers, gauges), and office supplies/li/ulh3Personal Protective Equipment:/h3ulliLeather-topped rubber-soled shoes/liliOther required safety equipment as needed/li/ulh3Physical Demands:/h3ulliIntermittent standing (up to 60% of the day), walking (20%), and sitting (10%)/liliOccasional bending, kneeling, crouching, lifting (up to 20 lbs), and carrying (up to 10 lbs)/liliOccasional pushing/pulling, climbing, crawling, twisting, and reaching/liliExposure to dust, fumes, gases, odors, noise, vibration, extreme weather, and automotive machinery/li/ulh3Work Environment:/h3ulliCombination of indoor office and service area environments/liliReasonable accommodations provided for individuals with disabilities/li/ulh3Why Work at Car Pros?/h3ulliParticipate in maintaining a clean, organized, and professional dealership environment/liliProtect and care for dealership property, tools, and vehicles/li/ulh3Benefits:/h3ulliMedical, dental, vision, short/long-term disability, and life/ADD insurance for employees and families (eligible after 60 days) Car Pros sponsors 80% of basic medical coverage/lili401(k) plan eligibility after one year of service/liliAccrual of one hour of personal time off for every 30 hours worked/li/ulh3Pay:/h3p$71,656.00-$86,147.66 Annual Average/ppIf youre ready to provide exceptional service and grow your career in the automotive industry, apply to join the Car Pros team today!/p/div