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Service Advisor - Automotive ( experience Required )

AUTOS OF CHICAGO

Arlington Heights, IL

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Repair and Maintenance, Billing Records, Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Driver's License, Health Insurance, Maintenance Services, Needs Assessment, Operational Communications, Regulatory Compliance, Repair Orders, Revenue Growth, Up-Selling
LOCATION
Arlington Heights, IL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Health insurance

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.


***Experience Required - Dealer Track Experience Required***


Responsibilities


  • Greet customers and accurately assess service needs
  • Write repair orders and clearly explain recommended services
  • Communicate with technicians regarding diagnostics and repair status
  • Upsell maintenance and repair services ethically and professionally
  • Maintain strong customer relationships and high CSI scores
  • Ensure accurate documentation and billing
  • Follow dealership processes and compliance standards
Requirements


  • Minimum 2+ years experience as an Automotive Service Advisor (required)
  • Dealership experience strongly
  • Strong communication and customer service skills
  • Ability to handle a fast-paced environment
  • Basic automotive knowledge (diagnostics, maintenance, repair flow)
  • Valid driver’s license

About the Company

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AUTOS OF CHICAGO