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Service Advisor Assistant

Milwaukee Division

Milwaukee, WI

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Repair and Maintenance, Car Wash, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Multitasking, Operations, Organizational Skills, Repair Orders
LOCATION
Milwaukee, WI
POSTED
3 days ago
Now Hiring: Automotive Service Advisor Assistant

Location: International BMW - West Allis WI
Employment Type: Full-Time
Compensation: Competitive pay + benefits

International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
What You'll Do:
  • Support the Service Advisors in daily operations and customer interactions
  • Greet clients, assist with vehicle check-in, and ensure a smooth intake process
  • Communicate service updates to customers via phone, text, and email
  • Coordinate vehicle movement between service lanes, technician bays, and the car wash
  • Prepare repair orders and ensure documentation accuracy
  • Maintain a clean, organized, and welcoming service reception area
  • Assist with loaner vehicle coordination and key management
What We're Looking For:
  • Prior automotive or customer service experience preferred
  • Strong communication and organizational skills
  • Energetic, detail-oriented, and eager to learn
  • Ability to multitask in a high-volume environment
  • Valid driver's license and clean driving record required
  • Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus
What We Offer:
  • Competitive hourly wage + performance bonuses
  • Full benefits package (medical, dental, vision, 401k)
  • Paid training and advancement opportunities
  • Employee discounts on parts, service, and vehicles
  • A team culture that values excellence and growth
Join the International BMW Family

Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you'll play a vital role in delivering the premium experience our BMW clients expect - and deserve.

About the Company

M

Milwaukee Division

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