Service Account Manager

Grow Accounts. Solve Problems. Drive Service Revenue.

ProTech Mechanical, a Crete United Company, is seeking an experienced Service Sales Accounts Manager to support and grow our commercial HVAC service business in Corpus Christi and the surrounding region.

This role is ideal for a customer-focused sales professional who understands HVAC systems, enjoys consultative selling, and thrives in a field-based, relationship-driven environment. You’ll work closely with service, estimating, and operations teams to identify opportunities, develop solutions, and close service, retrofit, and replacement work.

Why ProTech Mechanical

• Established commercial HVAC contractor with deep roots in South Texas
• Backed by Crete United’s national platform and resources
• Stable customer base with strong service growth opportunities
• Long-term career path for high-performing sales professionals

What You’ll Do

• Sell HVAC service solutions including repairs, retrofits, equipment replacements, and service agreements
• Identify upgrade and replacement opportunities through service calls, work orders, and RFPs
• Respond to customer inquiries related to system additions, modernization, and lifecycle improvements
• Partner with estimators and leadership to develop pricing and technical solutions
• Follow up with new construction customers to introduce service offerings
• Develop new business with existing and new clients
• Use ROI-based selling to align solutions with customer operational, financial, and sustainability goals
• Prepare and present proposals, bids, cost/benefit analyses, and service agreements
• Negotiate value and close sales while maintaining strong long-term customer relationships
• Manage multiple active opportunities, including service contracts, turnkey projects, and repairs
• Sell, renew, and expand renewable and multi-year service agreements
• Maintain weekly/monthly activity reports and annual sales forecasts
• Collaborate closely with service, sales, estimating, and operations teams
• Flexibility to work outside normal business hours as required

Experience & Background

• 3+ years of experience in HVAC service sales, construction sales, or related technical sales roles
• Strong understanding of commercial HVAC systems, including chillers, boilers, and mechanical equipment
• Experience negotiating contracts and managing complex customer relationships
• Bachelor’s degree in Engineering, Business, or related field preferred (or equivalent experience)

Skills That Matter

• Strong communication, presentation, and negotiation skills
• Customer-focused, consultative sales mindset
• Highly organized with the ability to manage multiple opportunities at once
• Technically credible and comfortable in customer facilities and jobsite environments
• Proficient with Microsoft Office, CRM platforms, and sales reporting tools

Work Environment & Travel

• Field-based role with significant time spent at customer sites and job locations
• Exposure to active construction and service environments (PPE required)
• Local and regional travel required

Compensation & Benefits

• Base salary plus incentive plan based on individual and company performance
• Medical, dental, and vision insurance options available
• 401(k) retirement plan with company match, subject to plan eligibility
• Paid Time Off (PTO) and paid company holidays, in accordance with company policy
• Company-issued phone and computer
• Professional development and training opportunities
• Career growth and advancement opportunities within ProTech Mechanical and the Crete United family of companies

ProTech Mechanical is an equal opportunity employer. Employment is at-will and may be terminated by either party at any time, with or without notice, in accordance with applicable law. Applicants must be legally authorized to work in the United States. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.