Bartending, Customer Support/Service, Food Services, Food and Beverage Industry, Restaurant, Sales, Telephone Skills, Up-Selling
Location: Kohler, WI
Opportunity
Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service-growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations.
Specific Responsibilities:
- Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest utilizing appropriate methods to upsell.
- Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system.
- Greets guests and presents them with the menu when applicable.
Process payment transactions.
- Clear and reset table settings and linens, as needed.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Communicate to the guest and provide assistance with questions.
- Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customers table when applicable (must be 18 or over and licensed).
- Understands and can communicate products and services available at the resort.
- Assist with stocking and maintaining the restaurant par stock levels and side station.
- Help other areas of the restaurant such as answering telephones and seating guests.
This is a casual part-time position working weekdays and weekends with shifts ranging from 4:00 pm - 12:00 am.
K
Kohler Co
Gracious living is marked by qualities of charm, good taste and generosity of spirit. It is further characterized by self-fulfillment and the enhancement of nature. Our mission is to improve your sense of gracious living in every experience you have with a KOHLER® product or service.