Position Summary
Owns the guest experience from greeting through payment, executing structured steps of service with confidence and efficiency.
Core Responsibilities
• Execute full steps of service with accuracy and pace. • Guide guests through food and beverage menus. • Coordinate with support staff to maintain service flow. • Ensure accurate order entry and payment processing. • Maintain organized work area during peak periods.
Standards & Accountability
Maintain professionalism and composure during high-volume service. Protect operational standards and guest experience at all times. Represent Thirteen's hospitality culture consistently.
Qualifications
Full-service experience preferred. Strong communication and multitasking skills. Ability to work efficiently during high-volume service. Availability for nights, weekends, and peak-event shifts.