Server Systems Manager - United States - 9408 - TQL
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TQL
Server Systems Manager
General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements
About the role:
The Server Systems Manager leads enterprise server, storage, and backup/recovery functions, overseeing a team of architects and engineers responsible for the design, operation, and evolution of core infrastructure platforms. This role ensures the reliability, security, scalability, and modernization of on‑premises and hybrid infrastructure services supporting critical business operations.
The position provides people leadership, technical direction, and operational accountability for all critical hybrid on-premises and collocated datacenter compute & storage infrastructure, including core Microsoft infrastructure technologies, server, desktop and application virtualization technologies, as well as all backup and recovery infrastructure. The Server Systems Manager partners closely with Cloud, Network, Database, Security, and Application Development teams to deliver resilient, compliant, and automation‑driven infrastructure platforms.
What you'll be doing:
Leadership & People Management
Lead and develop server, storage, and backup/recovery engineering teams, including architects and senior engineers
Establish clear role definitions across architecture, engineering, and operational support functions
Drive performance management, career development, skill growth, and succession planning
Foster a culture of operational excellence, accountability, and continuous improvement
Platform Ownership & Operations
Own the lifecycle, reliability, and supportability of:
Compute & Storage hardware (e.g., Dell, Pure)
Active Directory, Group Policy, DNS, identity integrations, and directory services
Microsoft Exchange (on‑premises and hybrid) and Microsoft 365 administration
Backup and recovery platforms (e.g., NetBackup and equivalent enterprise solutions)
Virtualization and VDI platforms (VMware, Citrix)
Linux and Windows server environments
Ensure high availability, disaster recovery readiness, patching, and capacity planning across platforms
Oversee incident response, root cause analysis, and corrective action for infrastructure services
Architecture & Modernization
Partner with infrastructure and cloud architecture stakeholders on platform roadmaps, standards, and modernization initiatives
Guide architectural decisions for hybrid infrastructure, virtualization, identity, and recovery strategies
Drive standardization, automation, and reduction of technical debt across server and storage platforms
Ensure platforms are designed for security, compliance, scalability, and operational efficiency
Governance, Security & Compliance
Enforce operational and architectural standards, including change, configuration, and lifecycle management
Partner with Security, Risk, and Compliance teams to meet audit, regulatory, and policy requirements
Ensure backup, recovery, and identity services meet defined RPO/RTO, resiliency, and access control standards
Support initiatives related to PCI compliance and other regulatory or risk programs as applicable
Cross‑Functional Collaboration
Work closely with Cloud, Network, Security, NOC, and Application Development teams to deliver integrated platform services
Serve as an escalation point for complex infrastructure issues and cross‑team dependencies
Communicate platform health, risks, and roadmap progress to leadership and stakeholders
What you need:
Experience
8+ years of experience in enterprise infrastructure engineering or operations roles
4+ years of experience managing hybrid infrastructure platforms including on-prem datacenters/servers/storage and cloud infrastructure
Proven experience operating large‑scale, business‑critical infrastructure platforms
Technical expertise
Deep knowledge of:
Active Directory, Entra ID, Group Policy, DNS, and identity services
Microsoft Exchange (hybrid Exchange / Exchange Online)
Microsoft Teams administration
Microsoft 365 tenant administration
Enterprise backup and recovery platforms (specifically Cohesity DataProtect or NetBackup)
VMware virtualization platforms (specifically VCF 8, 9)
Cloud infrastructure & platforms (Azure, AWS, GCP)
Citrix virtualized apps and desktops (on-prem and cloud)
Linux and Windows Server operating systems
Strong understanding of high availability, disaster recovery, monitoring, and capacity management
Working knowledge of automation, scripting, and infrastructure lifecycle management
Leadership & Communication
Ability to lead senior technical staff while balancing strategic direction and operational execution
Strong written and verbal communication skills, including the ability to brief technical and executive audiences
Demonstrated ability to influence cross‑functional teams and drive results without direct authority
Preferred qualifications
Experience operating in hybrid infrastructure or cloud‑adjacent environments
Exposure to infrastructure automation and configuration management tools
Background in infrastructure modernization, data center transformation, or platform consolidation efforts
Relevant technical or leadership certifications (Microsoft, VMware, Linux, or ITIL)
Key success factors
Systems‑level thinking across identity, compute, storage, and recovery platforms
Strong judgment in balancing platform stability, modernization, and delivery speed
Operational rigor paired with a forward‑looking, automation‑first mindset
Ability to translate business needs into resilient, scalable infrastructure solutions
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com
Apply now
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