Dave & Buster's Entertainment, Inc. is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's location has a full-service restaurant, full bar, and a video arcade.
Position Overview:The Server delivers an exceptional guest experience by providing friendly, attentive, and efficient food and beverage service. This role ensures guests have an enjoyable visit by taking accurate orders, serving food and drinks promptly, and maintaining a clean and welcoming environment.
Key Responsibilities:Greet guests promptly and provide friendly, attentive service throughout their visit
Accurately take food and beverage orders and enter them into the POS system
Serve food and drinks in a timely manner while ensuring order accuracy
Check on guests regularly to ensure satisfaction and respond to additional needs
Maintain cleanliness of tables, dining areas, and service stations
Process guest payments and handle cash, credit, and receipts accurately
Collaborate with kitchen, bar, and team members to ensure efficient service flow
Upsell menu items, promotions, and specials when appropriate
Follow all food safety, sanitation, and alcohol service guidelines
Address guest concerns professionally and escalate issues to management when necessary
Assist with side work and opening/closing duties as assigned
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