Server - Saltine, Hilton Norfolk The Main

Overview: A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience. Experience Previous high volume serving experience strongly preferred Education High School Diploma or equivalent preferred Skill Ability to multi-task

Overview:

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience

Responsibilities:

Level One

1. • Know all aspects of the menu and daily specials.
   • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
   • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
   • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
   • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
   • Anticipate guest needs, such as replenishing beverages & condiments.
   • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
   • Maintain station cleanliness & organization throughout shift.
   • Complete all assigned opening, running, & closing side work.

Qualifications:

Type	Qualification
Experience	Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.
Experience	Previous high volume serving experience strongly preferred
Education	High School Diploma or equivalent preferred
Skill	Ability to multi-task