Server (Key Hourly)

Improper Pig

Charlotte, NC

JOB DETAILS
LOCATION
Charlotte, NC
POSTED
12 days ago

A Server (Key Hourly) is a highly-motivated, outgoing team player with the knowledge to guide guests through an exceptional dining experience and produce outstanding sales. With additional duties as a closing manager, the Server (Key Hourly) is responsible, takes initiative, and communicates effectively across FOH and BOH teams.

Requirements:

  • Reliable Transportation
  • Background Check
  • Flexibility of Schedule
  • 21 yrs of age
  • ServeSafe Certification (upon completion of training)
  • TIPS certification (upon completion of training)

Qualifications:

  • One year working as a Server at an SCR restaurant 
  • Has an interest in beer, wine and cocktail knowledge 
  • Is willing to lift and carry up to 20 lbs 
  • Has physical stamina for minimum 6 hour shift
  • Ability to handle multiple tasks 
  • Ability to train individuals
  • Learner/Coachable
  • Can manage cash and keep accurate records

Responsibilities:

  • Greets and seats guests
  • Answers phone calls and takes togo orders (in absence of a host or to-go coordinator)  
  • Ensures quality of all prepared meals to spec. and proper kitchen execution of lunch or dinner shifts to meet or exceed ticket time standards
  • Communicates specials, features, and promotions
  • Sells add-ons and premium beverage/food items
  • Takes timely and correct orders and delivers meals 
  • Handles cash and tips accurately
  • Performs company’s 10 Steps of Service and maintains a lively atmosphere (lights/music/tv)
  • Maintains a clean dining room and restrooms during service (in absence of a busser)
  • Coordinates with all restaurant staff to verify all checklists and restaurant needs are met 
  • Performs daily opening and closing duties as Server and as Manager
  • Assumes bartending responsibilities in absence of mixologist 
  • Communicates restaurant operational needs to managers
  • Maintains a helpful, productive working relationship with the DMO
  • Participates in and maintains positive relationships across FOH and BOH teams
  • Participates in ongoing restaurant training and scheduled restaurant events

Benefits:

  • 1 free meal on duty and 20% off duty
  • 5 vacation days (after 1 year of employment with 30 hrs or more a week)

OUR MISSION:
To spread our love and passion for what we do one meal, one laughter, one experience, and one neighborhood at a time. Our main focus is to bring people together in a comfortable environment, to relax and have a good time, while providing unforgettable customer service.

Job Type

Full time, Part time

About the Company

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Improper Pig