Server - Grain, Norfolk Hilton The Main

Gold Key PHR

Norfolk, VA

JOB DETAILS
SKILLS
Beverages, Food Presentation, Regulations, Up-Selling
LOCATION
Norfolk, VA
POSTED
2 days ago
Server

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience

Responsibilities

Level One

  • Know all aspects of the menu and daily specials.
  • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
  • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
  • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
  • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
  • Anticipate guest needs, such as replenishing beverages & condiments.
  • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
  • Maintain station cleanliness & organization throughout shift.
  • Complete all assigned opening, running, & closing side work.
Qualifications

Type: Qualification Experience Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages. Experience Previous high volume serving experience strongly preferred Education High School Diploma or equivalent preferred Skill Ability to multi-task

About the Company

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Gold Key PHR