Server - Flying V

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific

• Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance.
• Sets up assigned station with all required supplies, "Mis en Place".
• Greets guests in a polite professional manner according to Loews standards.
• Suggestively sells menu items to guests so as to enhance the dining experience.
• Records all aspects of guests order accurately and enters guest orders into POS terminal.
• Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal.
• Monitors preparation of individual courses to ensure proper flow.
• Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered.
• Serves all food and beverage items professionally, according to Loews Standards.
• Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction.
• Prepares and presents accurate, complete guest check.
• Collects monies due and or applies charges to guest account using POS terminal.
• Completes end of shift revenue report and cash deposit.
• Performs all side work duties as assigned by manager/supervisor.
• Other duties as assigned.

General

• Promotes and applies teamwork skills at all times.
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
• Is polite, friendly, and helpful to guests, management and fellow team members.
• Executes emergency procedures in accordance with hotel standards.
• Complies with required safety regulations and procedures.
• Attends appropriate hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment and work area.
• Complies with hotel standards, policies and rules.
• Recycles whenever possible.
• Remains current with hotel information and changes.
• Complies with hotel uniform and grooming standards.

Qualifications

• High School diploma or equivalent.
• One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment.
• Thorough knowledge of food terminology, food service techniques and sanitation standards.
• Exceptional guest service skills.
• Basic computer skills.
• Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift.
• Ability to work flexible schedule to include weekends and holidays.