Amazon Web Services (AWS), Analysis Skills, Ansible, Authentication, Automation, Benchmarking, Change Control, Change Management, Cloud Computing, Communication Skills, Computer Security, Configuration Management, Cost Control, Cross-Functional, Customer Escalations, Customer Relations, Decision Support, Hybrid Cloud, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Interpersonal Skills, Large-Scale Systems, Maintain Compliance, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Reporting Skills, Scripting (Scripting Languages), Security Compliance, ServiceNow, Software Patches, System Center Configuration Manager (SCCM), Systems Administration/Management, Systems Engineering, Team Lead/Manager, Team Player, Technical Support, Test Plan/Schedule, Testing Servers, Windows PowerShell