Senior Voice Engineer

Pyramid, Inc

Houston, TX

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JOB DETAILS

SALARY

$70–$80 Per Hour

JOB TYPE

Full-time

SKILLS

Artificial Intelligence (AI), Audience Development, Best Practices, Cloud Computing, Coaching, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Emerging Technology, Financial Services, Genesys Solutions, IP (Internet Protocol), Insurance, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Visio, Microsoft Word, Multitasking, Oracle, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Project Development, Project Planning, Project/Program Management, SIP (Session Initiation Protocol), Short Messaging Service (SMS), Software Porting, Standard Operating Procedures (SOP), Technical Presentation, Technical Writing, Telephony, Time Management, Voice Products, Writing Skills

LOCATION

Houston, TX

POSTED

2 days ago

Immediate need for a talented Senior Voice Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-18645 Pay Range: $70 - $80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Design, planning and execution of core voice solutions (SIP, SBC, Session Routing, Microsoft Teams Enterprise Voice, Genesys Cloud) that are consistent with the goals and objectives set by the company. Develops high- and low-level technical documentation in accordance with processes and procedures for consistent deployments and operational turnover. Provides project planning information and low-level tasks to project management staff and participates in the development of achievable project plans. Develops utilities to automate repetitive tasks to reduce time of delivery. Interfaces with Architects to contribute to reference architectures, standards, and certifications of existing and emerging technologies. Interfaces with various levels or groups within the organization to provide status and ensure that implementation sign-off is gained Identifies and leverages best practices among staff as well as within peer teams Key Requirements and Technology Experience: Skills-Telephony Carrier Trunking and Porting Microsoft Teams Enterprise Voice Trunking and Configurations Genesys Cloud Trunking Configurations SIP, SBC, Session Routing, Microsoft Teams Enterprise Voice, Genesys Cloud 10+ years of enterprise level voice platform deployment and integration experience Subject matter expertise for voice trunking technology and configurations utilizing telephony carriers, Microsoft Teams Enterprise Voice, Genesys Cloud, and Oracle SBC/SRE platforms is required. Demonstrates expertise in IP networking technology and practices as it relates to voice services. Demonstrates expert level experience with Microsoft Office applications (Word/Excel/PowerPoint/Visio/Project). Demonstrates the ability to formally present technical material related to design governance boards and executives with the appropriate level of detail depending upon audience. Developing self and others through coaching, contributing to team success, continuously learning and sharing knowledge. Comfortable with vendor interaction to deliver on project initiatives. Demonstrates tactical ownership for project delivery of assigned workstream areas. Applies standards consistently during planning and deployment across all solutions. Demonstrates strategic foresight while employing hands-on technical skills on projects and work assignments Demonstrates ability to develop, organize and analyze performance metrics in their given function Demonstrates ability to develop, communicate and educate on standard operating procedures within their given function Delivers by possessing productivity, professionalism, customer service attitude, attention to detail; ability to multitask; strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating procedures. Demonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areas. Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Senior Voice Engineer

Pyramid, Inc

Houston, TX

About the Company

Pyramid, Inc

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