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Senior Vice President, Sales

IQ Fiber

Jacksonville, FL

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Brand Marketing (Branding), Brand Positioning, Broadband, Business Administration, Business-to-Business (B2B), Cadence, Capital Allocation, Channel Strategies, Coaching, Communication Skills, Community Development, Compensation and Benefits, Construction, Construction Engineering, Consumer Branding, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Demand Generation, Direct Sales, Economics, Employee Retention, Field Sales, Finance, Forecasting, Geography, Internet/Online Service, Leadership, Market Segmentation, Marketing, Metrics, Microsoft Product Family, Operating Systems, Operational Strategy, Organizational Skills, Performance Management, Philosophy, Presentation/Verbal Skills, Pricing, Product Pricing, Profit & Loss, Program Evaluation, Programming Methodologies, Relationship Management, Return on Equity (ROE), Revenue Forecasting, Revenue Planning, Sales, Sales Forecasting, Sales Management, Sales Operations, Sales Strategy, Team Player, Technical Operations, Technology Sales, Telecommunications, Time Management, Training Program, Willing to Travel, Writing Skills, eCommerce
LOCATION
Jacksonville, FL
POSTED
24 days ago
A Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary
The Senior Vice President of Sales is a high-impact senior leadership role reporting directly to the CEO. You will lead IQ Fiber’s sales organization across our three primary revenue engines - Residential (B2C), Community Development (MDU/HOA - B2B2C), and Commercial (B2B) - owning new customer connects, the sales-driven revenue plan, and the operating discipline that drives fit-for-purpose sales strategies, consistent execution, and delivered results in every market we serve.

You will manage a sales leadership team across Commercial, Community Development, and Residential Sales, with Sales Operations also rolling up to you. You will partner closely with the Chief Marketing Officer on demand generation, brand alignment, and lead handoff; with Engineering and Construction on serviceable-area sequencing; and with Operations and Finance on forecast accuracy. You will build on the sales methodology, training programs, and operating systems already underway across the organization, ensuring continuity and accelerating reach across every market we serve. This is both a strategic and operational role - you will architect the framework, but you will also be in the markets, coaching leaders and reinforcing what works when it matters.

Essential Duties and Responsibilities
  • Develop and own distinct sales strategies for Residential, Community Development (MDU/HOA), and Commercial - each fit to its sales motion - with a clear point of view on where IQ Fiber wins.
  • Build and own the company’s sales-driven revenue plan, including monthly, quarterly, and annual targets across all segments and markets, with forecast accuracy that builds board and senior leadership confidence.
  • Partner with the Chief Marketing Officer to ensure alignment around go-to-market approach, partnering to drive brand awareness and consideration, while ensuring the overall channel strategy is aligned across the broader sales and marketing organization.
  • Establish a common operating framework - standards, cadence, metrics, and accountability - that drives consistent execution discipline while protecting segment-specific and market-specific go-to-market approaches.
  • Lead the sales leadership team across Commercial, Community Development (MDU/HOA), and Residential Sales; build bench strength across the leadership team through hiring, coaching, development, and disciplined performance management.
  • Own sales compensation philosophy and plan design, partnering with Finance and HR to ensure incentives drive the right behaviors across direct, event-driven, channel, and MDU/commercial sales motions.
  • Design and own a reward and recognition program that drives the right behaviors, enables success, and retains top sales talent across every segment.
  • Establish and govern sales operations standards, including CRM hygiene, pipeline discipline, forecast cadence, territory design, commission administration, and reporting rhythm.
  • Continuously evaluate, refine, and scale sales programs and initiatives based on clear performance criteria, ensuring every program produces measurable results and contributes to long-term sales effectiveness.
  • Develop and implement a sales training, certification, and enablement program that produces consistent rep performance from day one in every market.
  • Partner with Marketing leadership on demand generation, brand positioning, customer journey, and lead-to-rep handoff to maximize the conversion of marketing investment.
  • Partner with Engineering, Construction, and Operations to align sales sequencing with build progress, ROE timing, and customer experience milestones.
  • Develop and own a clear sales playbook for new market entry that accelerates productivity and reduces founder and senior leadership dependency in each launch.
  • Represent the sales perspective in senior leadership decisions on pricing, product, geography, and capital allocation.
Required Qualifications
  • Demonstrated track record leading multi-market, multi-segment sales organizations in telecommunications, broadband, fiber, or a directly comparable subscription-based, infrastructure-heavy industry.
  • Experience leading both B2C (residential) and B2B (commercial and MDU) sales motions; proven ability to lead through other VPs and Directors.
  • Proven ability to build sales operations from the ground up, including CRM standards, forecasting discipline, sales playbooks, compensation plans, territory frameworks, and quota setting.
  • Strong financial acumen, including ownership of revenue planning, forecasting, and unit economics; comfort with P&L conversations at the senior leadership and board level.
  • Strategic operator who can architect a framework and execute against it — equally credible with the CEO and with a direct sales rep in the field.
  • Experience scaling a sales organization through rapid growth and new market expansion.
  • Judgment to evaluate sales programs and initiatives objectively, including the willingness to reverse decisions that are not producing results.
  • Track record of working closely with marketing leadership as a peer; able to clearly delineate the sales/marketing boundary while operating as a unified go-to-market team.
  • Strong communication, presence, and influence skills, with the ability to align peers, board members, and senior leadership stakeholders.
Knowledge, Skills, and Abilities
  • 10+ years of progressive sales leadership in telecommunications, broadband, or fiber, with at least 5 years at the VP level or above
  • Bachelor’s degree required; MBA preferred
  • Proven track record of strategic decision-making at the senior leadership level
  • Strong written and verbal communication skills
  • Sales compensation plan design and incentive management experience
  • Experience selecting and implementing sales operations technology (CRM, commission systems, forecasting tools)
  • Ability to cultivate and manage strong relationships with peers, board members, partners, and stakeholders
  • Willingness to travel to all IQ Fiber service areas on a regular basis
  • Proficient in Microsoft 365 Suite
What Success Looks Like
  • Each segment - Residential, Community Development, and Commercial - has a clear, fit-for-purpose sales strategy executed within a common operating framework across every market.
  • Monthly, quarterly, and annual revenue targets are met across all segments, with forecast accuracy and operating cadence that build senior leadership and board confidence.
  • Sales ownership, decision rights, and accountability standards are clear at every level of the organization.
  • A standardized new-market playbook reduces time-to-productivity in every launch and supports IQ Fiber’s continued geographic expansion.
  • Sales compensation plans drive the right behaviors across direct, event-driven, channel, and MDU/commercial motions, with clear administration and dispute resolution.
  • Sales operations discipline - CRM hygiene, pipeline standards, forecast cadence, territory design - gives every leader visibility into performance and every rep clarity on expectations.
  • A strong bench of sales leaders - across all segments and levels - strengthens the organization’s ability to scale.
  • A strong reward and recognition program drives the right behaviors, enables success, and retains top sales talent across the organization.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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About the Company

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IQ Fiber