Bank Management, Bond Market, Communication Skills, Credit Analysis, Federal Housing Administration (FHA), Federal Laws and Regulations, Freddie Mac (FHLMC), Funding, Leadership, Loan Processing, Mortgage, Mortgage Lending, Mortgage Regulations, Operational Audit, Operational Strategy, Operations Management, Operations Planning, Presentation/Verbal Skills, Process Improvement, Retail Operations, Sales, Service Level Agreement (SLA), Team Player, Underwriting, Wholesale Industry, Writing Skills