Senior UX Researcher, GP Studio

Google LLC

Mountain View, CA

JOB DETAILS
SKILLS
Advertising Sales, Alliance/Partner Management, Analysis Skills, Anthropology, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Development, Channel Strategies, Cloud Computing, Cognitive Science, Community Support, Consulting, Cross-Functional, Customer Support/Service, Customer/Consumer Behavior, Ecosystems, Engineering Management, English Language, Equal Employment Opportunity (EEO), Establish Priorities, Field Sales, Financial Services, Game Software, Genetics, Human Interaction, Human-Computer Interaction, Independent Software Vendor (ISV), International Business, Internet Security, Internet of Things, Japanese Language, Leadership, Machine Tool, Matrix Management, Mentoring, Needs Assessment, Operations Security (OPSEC), Presentation/Verbal Skills, Product Development, Project/Program Coordination, Project/Program Management, Psychology, Public Affairs, Quality Management, Recruiting/Staffing Agency, Regulatory Requirements, Research Skills, Sales, Sales Management, Sales Pipeline, Software Engineering, Statistics, Technical Leadership, Technical Support, Usability Testing, User Interface/Experience (UI/UX), Vietnamese Language
LOCATION
Mountain View, CA
POSTED
11 days ago

Senior UX Researcher, GP Studio - Google Careers

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Senior UX Researcher, GP Studio

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corporate_fareGoogleplaceMountain View, CA, USA; New York, NY, USA; +2 more; +1 more

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.

  • Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

  • Experience with qualitative and quantitative user research, user experience measurement, and critical user journeys.

  • Experience conducting research within complex enterprise or internal tool ecosystems.

Preferred qualifications:

  • Master"s degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.

  • 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).

  • 3 years of experience managing projects, and working in a large, matrixed organization.

  • Experience with the unique challenges of AI UX, including mental models of automation, transparency, and user-AI feedback loops.

  • Experience with stakeholder management and business communication, including creating and delivering presentations to business executives.

About the job

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You'll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

GP Studio's mission is to empower Global Partnerships to enhance partnership health and land better deals more efficiently through a portfolio of internal AI and automation tools. As the UX Researcher, you will bridge complex partnership workflows and the next generation of Google's internal AI and automation tools. You will lead research projects across our user base to map existing workflows with an eye toward how they can be streamlined or disrupted with tooling solutions, specifically focusing on AI and Human-AI interaction. This role requires navigating internal enterprise ecosystems to identify where AI can remove friction from the high-stakes world of business development.

The Global Business Organization (GBO) is the engine that powers Google's full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google"s most complex and important customers and partners.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $231000 (USD) + 15% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Develop and execute a clear, prioritized research plan aligned with GP Studio strategy and broader business goals.
  • Lead foundational and evaluative research studies to understand the pain points of GP Googlers, from pipeline management to cross-functional collaboration.
  • Identify specific opportunities where AI can improve decision quality and execution efficiency within the GP Studio toolset.
  • Partner closely with PMs and Engineering to translate Global Partnerships workflows into actionable product requirements.
  • Create high-quality artifacts that clarify the motivations and constraints of various users across Global Partnerships.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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