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Senior Unit Case Manager (RCCF)

South Dakota State Government

Rapid City, SD

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JOB DETAILS
SALARY
$28–$35 Per Hour
SKILLS
Auditing, Background Investigation, Case Management, Coaching, Communication Skills, Community Support, Community and Social Services, Concrete, Criminal Justice, Crisis Intervention, Customer/Client Research, Data Analysis, English Language, Facilities Management, Federal Laws and Regulations, Food Services, Homeless Services, Human Factors, Information Technology & Information Systems, Intelligence Gathering, Law Enforcement, Literacy, Maintain Compliance, Mentoring, Needs Assessment, Network Administration/Management, Nursing, Operations Management, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Psychiatry and Mental Health, Psychology, Resolve Customer Issues, Risk Analysis, Service Delivery, Social Work, Sociology, Special Needs, State Laws and Regulations, Time Management, Training/Teaching, Willing to Travel
LOCATION
Rapid City, SD
POSTED
2 days ago
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 36096
Agency: Department of Corrections, Rapid City Correctional Facility
Location: Rapid City, SD
Salary: $28.00 to $35.00 Hourly, depending on experience
Pay Grade: J
Closing Date: 05/21/2026

This is a Full-Time 40 Hour Weekly position with the Department of Corrections New Rapid City Women's Prison Facility . For more information on the Department of Corrections, please visit https://doc.sd.gov/ .

The South Dakota Department of Corrections is hiring! Join the DOC - view DOC Recruitment video here: https://www.youtube.com/watch?v=bI3Hwg99jTg&t=9s .

Responsible for supervision of case managers at a designated facility. This position will also maintain a case load of offenders and will help within an offender housing unit by determining and assisting offenders with programming needs, parole plans, assessments, participating in unit operations, and supervision and direction of offenders. Utilizing evidence-based programming and a team approach to case management, this position will focus on successful offender re-entry into society. The Senior Case Manager will also be a liaison to Offender Services and the facility management team.

Knowledge of:
  • Department of Correction's Inmate Living Guide, classification system and Intake and Orientation process;
  • Department of Correction's policies and the institution's operations and procedures;
  • modern concepts, principles, and practices related to the rehabilitation of criminal offenders.

Ability to:
  • organize and complete assignments on time;
  • communicate information clearly and concisely in both written and oral form;
  • administer assessments;
  • remain calm during stressful situations and react to emergencies quickly;
  • basic human physical and psychological needs;
  • critique submitted work from direct reports;
  • general sociological and psychological factors effecting human behavior.

Job Function:
  • coach, Mentor and Supervise case managers assigned in a specific facility and conduct audits of submitted work;
  • ensure assessments are completed on schedule and by policy by assigned case managers;
  • work closely with Offender Services staff with transfer procedures and release planning as well as offender classification changes;
  • work with Transitional Case Managers on re-entry initiatives and identifying cases that require specific assistance;
  • retrieve and enter information by accessing SD DOC information systems and utilizing internal and external data sources;
  • analyze retrieved data and investigate for linked information;
  • meet with individual offenders to identify and collect meaningful information to develop an initial case management plan;
  • locate wants and warrants for law enforcement agencies and communicate location;
  • recommend custody level and facility placement based on offender classification and program needs;
  • meets with individual offenders to effectively guide them in accordance with SD DOC needs and regulations, Federal Laws, State Statues and other case management goals and objectives ensuring continuity of care from intake to release;
  • deliver case management services utilizing motivational interviewing and cognitive based interventions in alignment with South Dakota DOC Mission and Vision;
  • identify and collect meaningful information in relation to criminogenic needs;
  • determines an individual case plan, proper programmatic needs, and goals in collaboration with the offender;
  • coordinate offender access to work, education, treatment and recreational programs, determine earned time grants, develop initial parole board risk assessments and actions, and design parole plans;
  • monitor, evaluate, and record progress;
  • complete assessments and updates at regular intervals in accordance with SD DOC policy and case management procedures;
  • maintain regular interaction with offenders coordinating medical and mental health and/or substance treatment, education, program referrals, work assignments and periodic re-assessment, as needed;
  • research case files and prepare plans for presentation to the community and parole boards;
  • assist offenders in preparing for transition;
  • maintain a multidisciplinary network of effective communication, providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution;
  • stresses results oriented direction in guiding offender behavior to conform to socially acceptable standards through role modeling pro-social behavior while monitoring physical, mental and emotional well-being of assigned offenders;
  • other duties as assigned.

Ideal Candidate Will Have:

Five (5) years of experience working directly with a *hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources and monitoring compliance and overall case supervision as your primary assignment . Additional components may include multidisciplinary staffing/regular meetings, resolving client issues, and aiding offenders in locating housing and acquiring employment.

*Hard to serve needs clients include individuals with multiple barriers to employment, lack of educational or occupational skills attainment, low-income workers earning wages below self-sufficiency, low levels of literacy or English proficiency, disability status, basic skills deficient, homelessness, ex-offenders and justice involved, and public assistance dependency.

- OR -

Five (5) years of **corrections experience which must include at least three (3) years' experience as a Case Manager working with a hard to serve needs client population providing components of offender management exhibited by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in : Internal Job Board Review Groups, Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention. Additional components may include components such as aiding offenders in locating housing, help with acquiring employment, and community resources/ support to include regular meetings with clients, coordination of services and/ or assessing client's needs and referring to appropriate program intervention. Experience may also include aiding offenders with overcoming barriers for stability in reaching re-entry goals.

**Corrections-related experience is defined as experience in which the employee provided a direct service to/with clients detained against their will such as custody/control, teaching, social work, nursing, food service, and general maintenance; or supervised offenders in the implementation of a program such as correctional industries. This experience is not typically earned in clerical support programs.

NOTE: Entry level officers and clerical support experience does not have the authority outlined in the minimum qualifications to perform components of offender management as it relates to classification hearings, Multi-disciplinary staffing, vetting responses to offender grievances etc. Therefore, experience as an entry level officer and clerical support does not meet the definition of offender management as outlined in the minimum qualifications.

- OR -

A combination of education (Criminal Justice, Social Work, Sociology, Psychology or similarly related field) and experience as defined above equal to three (3) years.

Conditions of Employment
  • with or without reasonable accommodations, successfully pass all modules of the South Dakota Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;
  • possess the physical ability to successfully complete Defensive Tactics;
    • lift arms above head and kick as high as own waist;
    • stabilize another person to accomplish a controlled take down;
    • use arms, palms of hands, shins, and feet to deliver blows;
    • withstand impact (slow speed or with a safety bag) on own body from strikes/blows;
    • rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
    • get down on one or both knees and up again with multiple repetitions;
  • will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;
  • must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;
  • seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;
  • demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;
  • work in situations involving assaultive behavior, physical control of another person and/or restraint situations;
  • deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;
  • work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;
  • communicate by talking, listening and/or signaling people to convey or exchange information, assignments;
  • work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;
  • willing and able to travel;
  • willing and able to work various shifts and days as needed for facility coverage;
  • TB (tuberculosis) screening is required of all new employees upon hire.

Additional Requirements: To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment. Offers of employment are conditional upon successful completion of a drug screening.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=42K
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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About the Company

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South Dakota State Government