Principal Duties & Responsibilities
Own profit and loss responsibility for a book of Transactional Surety business, with a focus on profitable growth through strong agency partnerships and disciplined underwriting.
Build, develop, and maintain meaningful relationships with agency partners, brokers, and key contacts, serving as a responsive, reliable, and solutions-oriented underwriting partner.
Actively manage a territory, primarily Arizona and New Mexico, through regular travel and in-person engagement, including agency visits, joint planning meetings, and industry events.
Drive new business opportunities by deepening existing relationships and establishing new agency partnerships, increasing RLI’s visibility and relevance in the marketplace.
Develop and execute a territory marketing plan focused on targeted agency engagement, thoughtful pipeline development, and long-term partnership growth.
Generate and sustain quality submission flow through consistent communication, follow-up, and a strong understanding of agency needs and market dynamics.
Analyze, evaluate, accept, decline, rate, quote, new and renewal business, including moderately complex to complex risks, while maintaining underwriting discipline.
Communicate underwriting appetite, decisions, and recommendations clearly and professionally, reinforcing RLI’s value through responsiveness, consistency, and expertise.
Balance relationship development with adherence to underwriting guidelines and authority, ensuring sound risk selection and portfolio performance.
Assist in bond approval, issuance, and change requests, ensuring accuracy and timeliness.
Lead special projects and contribute to broader team and organizational initiatives as needed.
Education & Experience
Bachelor’s degree in insurance, finance, risk management, business, or a related field.
Minimum of 5+ years of underwriting, surety, or related experience.
Demonstrated ability to build and sustain productive agency relationships preferred.
[OR] equivalent combination of education and experience.
Knowledge, Skills, & Competencies
Strong relationship management skills, with the ability to build trust and credibility with agency partners through consistent, high-quality interactions.
Excellent verbal and written communication skills, with the ability to clearly convey underwriting decisions and collaborate effectively with internal and external customers.
High level of responsiveness, follow-through, and customer focus, aligned with RLI’s service expectations.
Ability to analyze and underwrite risks using sound judgment, balancing production goals with underwriting discipline.
Strong organizational and time management skills, with the ability to effectively manage a travel and underwriting based role.
Strategic thinker with the ability to identify opportunities for growth and strengthen RLI’s position within the agency distribution network.
Ability to work both independently and collaboratively, contributing to team success while managing individual territory objectives.
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years.
We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business.