Senior Training Specialist

United Bank

Lillian, AL

JOB DETAILS
SKILLS
Adult Learning, Analysis Skills, Banking Regulations, Banking Services, Business Administration, Business Strategy, Community Banking, Community Development, Customer Support/Service, Detail Oriented, Financial Services, Follow Through, Genetics, High School Diploma, Human Resources, Instructional Design, Interpersonal Skills, Leadership, Learning Management System (LMS), Mentoring, Microsoft Office, Needs Assessment, Organizational Development/Management, Performance Management, Presentation/Verbal Skills, Regulations, Regulatory Requirements, Risk, Society for Human Resource Management (SHRM), State Laws and Regulations, Talent Management, Time Management, Training Program, Training/Teaching, User Documentation, Workforce Planning
LOCATION
Lillian, AL
POSTED
12 days ago

Title

Senior Training Specialist

EOE Statement United Bank is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, color, religious beliefs, sex (including pregnancy), sexual orientation, gender, gender identity, marital status, age, physical or mental disability, genetic information, status as a protected or disabled veteran, national origin, or any other protected characteristic as required by applicable federal, state or local law. About the Organization United Bank is a growing $1.4 billion community bank operating 24 locations in Southwest Alabama and Northwest Florida that is proud to be a certified Community Development Financial Institution. We offer competitive salary and an exceptional benefit package including BCBS medical, dental, vision, 401k with company match up to 5 1/2%, profit sharing, annual bonus opportunity, and more! Category Clerical Description

To be considered for this position, please complete the online employment application for this position (Apply Now) AND complete the workplace assessment here: https://assessment.predictiveindex.com/bo/6Y0D/UnitedBankApplication_Mar2026_17353

JOB FUNCTION / SUMMARY:

The Senior Training Specialist is responsible for supporting the design, development, coordination, and facilitation of comprehensive training programs that support the bank's strategic goals, adherence and understanding of the bank's policies, procedures, regulatory requirements, and talent development initiatives. This role serves as a subject matter expert in learning and development, partnering with leadership to identify and support training needs and skill development, ensuring employees are equipped with knowledge and skills needed to perform effectively.

PRIMARY DUTIES & RESPONSIBILITIES:

  • Collaborate with Training Manager to develop learning plans and training materials for blended learning solutions (in person, virtual, self-paced), primary facilitator of instructor led and virtual training sessions for bank staff.
  • Provide input for training strategy and the approach to specific training development plans evaluating training effectiveness through feedback and performance outcomes.
  • Create reference and support tools that reinforce training needs and performance improvement.
  • Maintain and update training materials, adapting to changes that occur to ensure alignment with bank goals, regulatory requirements, and operational needs.
  • Mentorship of trainees beyond classroom through follow up/feedback, creation of reference and support tools that reinforce training for optimal performance and role/skill mastery.
  • Managing and optimizing the Learning Management System (LMS) and training reporting processes.
  • Any other duties as assigned by Management.

Position Requirements

MINIMUM REQUIRED EDUCATION, EXPERIENCE & SKILLS:

  • 3+ years of experience in training, learning & development, banking, or related field.
  • Basic instructional design skills (develop presentations, guides, and learning content)
  • Excellent facilitation and presentation skills across multiple audience levels; in-person and virtually
  • Ability to learn and apply regulatory and operational training requirements
  • Strong attention to detail and ability to manage multiple deadlines.
  • Ability to maintain confidentiality and handle sensitive information
  • Excellent interpersonal and relationship-building skills with all levels of the organization
  • Strong customer service mindset
  • Proficiency in Microsoft Office and experience with LMS platforms
  • Demonstrated critical thinking skills
  • High school diploma or equivalent

PREFERRED EDUCATION, EXPERIENCE & SKILLS:

  • 5+ years of experience in training, learning & development, banking, or related field
  • Bachelors degree in Human Resources, Organizational Development, Business Administration, Education, or a related field
  • Professional certifications (e.g., SHRM-CP/SCP, ATD, CPTD)
  • Experience in community banking or financial services training
  • Strong understanding of financial products and services, regulatory training requirements and risk awareness.
  • Strong analytical skills with the ability to measure training effectiveness and recommend improvements
  • Experience supporting leadership development or management training programs
  • Expertise in adult learning theory and advanced instructional design methodologies
  • Ability to align training strategy with organizational goals and workforce planning
  • Strong change in management and organizational development capabilities

Full-Time/Part-Time Full-Time Minimum Education High school diploma or equivalent Position Senior Training Specialist Exempt/Non-Exempt Non-Exempt Req Number CLE-26-00011 Location Lillian

This position is currently accepting applications.

Apply Now

About the Company

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United Bank