Senior Technology Manager

Bank of America

Charlotte, North Carolina

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Auditing, Automation, Budget Management, Career Counseling, Career Development, Coaching, Continuous Deployment/Delivery, Continuous Improvement, Cross-Functional, Data Management, Debt Management, Delivery Management, DevOps, Enterprise Architecture, Enterprise Protection, Establish Priorities, Expense Management, Financial Compliance, Financial Policies, Financial Services, Leadership, Mentoring, Military, Multiplatform/Cross-Platform, Operations Processes, People Management, Performance Management, Performance Reviews, Process Management, Product Strategy, Regulatory Compliance, Relationship Management, Risk, Risk Management, Safety/Work Safety, Security Architecture, Security Compliance, Security Information and Event Management (SIEM), Software Development, Staff Development, Staff Training, Strategic Planning, System Integration (SI), Talent Management, Team Lead/Manager, Team Player, Technical Delivery, Technical Leadership, Technical Strategy, Technical/Engineering Design, User Interface/Experience (UI/UX)
LOCATION
Charlotte, North Carolina
POSTED
8 days ago

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

We are seeking a Senior Technology Manager to lead high-performing engineering teams and deliver enterprise-scale technology solutions aligned to strategic business outcomes. This leader will be responsible for building and managing teams, driving technology strategy, and ensuring delivery excellence across a portfolio of applications and platforms. 

Responsibilities:

  • Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
  • Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
  • Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
  • Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
  • Contributes to the technology strategy for their technical domain
  • Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
  • Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Technology Leadership & Strategy 

  • Define and drive technology strategy and roadmap aligned to business priorities 
  • Ensure solutions comply with enterprise architecture, security, and compliance standards  
  • Advocate modern engineering practices, including agile delivery and continuous improvement  

Delivery & Execution 

  • Own end-to-end solution delivery across applications and platforms 
  • Prioritize and manage technical debt, compliance, and security initiatives  
  • Ensure production stability including performance, resiliency, and application health 
  • Drive outcomes across cross-functional teams (engineering, product, risk, operations) 
  • People & Talent Management 

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

  • 15+ years of experience in technology leadership and software delivery
  • Proven track record managing large, distributed engineering teams
  • Experience driving enterprise-scale transformation and modernization
  • Strong understanding of risk, compliance, and regulatory frameworks
  • Ability to influence at senior executive (CIO / LOB leadership) level
  • Expertise in Agile, DevOps, and modern engineering practices

Desired Qualifications:

  • Experience in financial services 
  • Familiarity with data platforms, reporting systems, and enterprise integrations
  • Experience leading full-stack teams (UI, API, data, platforms)
  • Exposure to AI/automation and digital transformation initiatives

Skills:

  • Influence
  • Risk Management
  • Solution Design
  • Stakeholder Management
  • Technical Strategy Development
  • Analytical Thinking
  • Application Development
  • Collaboration
  • Result Orientation
  • Solution Delivery Process
  • Agile Practices
  • Architecture
  • Automation
  • Data Management
  • DevOps Practices

Shift:

1st shift (United States of America)

Hours Per Week: 

40

About the Company

B

Bank of America