Senior Technical Support Analyst

Iconma LLC

IL

JOB DETAILS
SKILLS
Analysis Skills, Automotive Repair and Maintenance, Communication Skills, Customer Support/Service, Health Plan, Legal, Manufacturing, Microsoft Office, On Site Support, Presentation/Verbal Skills, Problem Solving Skills, Publications, Technical Support, United States Citizen, Writing Skills
LOCATION
IL
POSTED
7 days ago

Our Client, a Truck and Engine Manufacturing company, is looking for a Senior Technical Support Analyst for their Remote location.

Responsibilities:

  • Tech Services support members support Client dealers and body builders provide repair and diagnostic support
  • Provide publications feedback to our publication's teams
  • Escalate trending failure modes to Service Engineering

Requirements:

  • Bachelor's degree
  • At least 2 years of field service engineering, automotive service or truck service experience
  • OR
  • At least 4 years of field service engineering, automotive service or truck service experience
  • Qualified candidates, excluding current Client employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.
  • Client does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
  • MS Office
  • Excellent written and verbal communication skills
  • Class 8 Truck experience
  • Critical thinking and problem solving

Why Should You Apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

About the Company

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Iconma LLC