Senior Technical Solutions Consultant, Agent Assist, Applied AI

Google LLC

Sunnyvale, CA

JOB DETAILS
SKILLS
Architectural Services, Artificial Intelligence (AI), Call Center Integration, Call Center Telephony, Cloud Computing, Cloud Storage, Code Reviews, Computer Programming, Construction, Construction Management, Consulting, Cross-Functional, Customer Experience, Customer Service Management, Data Management, Data Sets, Design Verification, Develop and Maintain Customers, Ecosystems, English Language, Enterprise Applications, Environmental Impact, Equal Employment Opportunity (EEO), Field Sales, Financial Services, Fonts, Genesys Solutions, Genetics, Java, Leadership, Logistics Management, Mathematics, Mentoring, Network Operations Center, Operating Systems, Operations Management, Product Engineering, Product Management, Product Support, Professional Services, Programming Languages, Project/Program Management, Python Programming/Scripting Language, Recruiting/Staffing Agency, Regulatory Requirements, Reliability Engineering, SAP, Salesforce.com, Security Protocols, Software Development, Software Engineering, Standards Development, Startup, Stock Purchase Plans, Systems Administration/Management, Team Player, Technical Consulting, Technical Leadership, Technical/Engineering Design, Writing Skills
LOCATION
Sunnyvale, CA
POSTED
3 days ago

Senior Technical Solutions Consultant, Agent Assist, Applied AI - Google Careers

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Senior Technical Solutions Consultant, Agent Assist, Applied AI

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corporate_fareGoogleplaceSunnyvale, CA, USA; New York, NY, USA; +2 more; +1 more

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XFor Canada Applicants:

This posting is for a new vacancy.

Google utilizes AI tools to assist in assessing candidates in our hiring processes.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA; Waterloo, ON, Canada.

Minimum qualifications:

  • Bachelor"s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.

  • 6 years of experience in solution engineering.

  • 3 years of experience in stakeholder management, professional services, or technical consulting.

  • 3 years of experience writing code in one or more programming languages (e.g., Python, Java).

  • Experience with LLMs, prompt engineering, and conversational AI frameworks (e.g., Vertex AI Agent Space, CX Insights).

Preferred qualifications:

  • Experience leading multi-disciplinary technical teams and managing high-stakes projects with CXO-level visibility.
  • Experience creating reusable technical assets that have been adopted across an organization.
  • Experience implementing advanced security protocols, including Cloud DLP for PII redaction and responsible AI filtering at scale.
  • Expertise with the broader GenAI ecosystem, including LangChain, Vector Search, and enterprise telephony/contact center integrations (e.g., Genesys, NICE, Five9).
  • Proven ability to design and deploy "Agent OS" architectures that unify LLMs with complex legacy enterprise software stacks.
  • Ability to translate highly technical AI concepts into strategic business value for non-technical executive stakeholders.

About the job

The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for customer experience, along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on projects and shape the future of AI in a changing, collaborative, and impactful environment.

As a Senior Technical Solutions Consultant you are a technical lead and consultant responsible for architecting and leading the deployment of Agentic AI for Google's most complex and global customers. You will operate as a bridge between product, developing, and executive customer stakeholders, not only translating business friction into reasoning-based AI solutions but also defining the standards for how these solutions are delivered at scale. You are expected to lead 0-to-1 engagements, mentor junior developers, and drive the architectural goal for resilient, autonomous AI infrastructure.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) + 15% bonus target + equity + benefits

Canada: $170000 - $175000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Lead global technical engagements, designing core agent architectures-including reasoning, toolsets, and guardrails-for production-ready enterprise deployments.
  • Optimize complex RAG pipelines and prompt chains while integrating non-deterministic LLM outputs with deterministic systems like Salesforce and SAP.
  • Oversee enterprise-grade evaluation pipelines using "gold datasets" and LLM-as-a-judge methodologies to ensure high accuracy and brand safety.
  • Act as a critical feedback loop for Google Cloud Product and Engineering teams, shaping the AI portfolio through field intelligence.
  • Design scalable data ingestion pipelines and author global architectural patterns while providing technical mentorship and code reviews.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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